I can’t remember the exact reason I created this script include, but after finding it figured I’d draft up a couple quick examples as the logic could be expanded to other checks, plus, I might need it again one day so its good to have on hand. The script include detailed below creates a new class type in ServiceNow that can be used both from the client-side with Ajax, and from the server-side as a simple object call.

Sometimes a case comes up where you need to lookup further information on the active record, via is referenced records. ServiceNow makes it pretty painless with the g_form.getReference method, which uses a callback to keep from blocking the rest of your script. The example I have below, and on our GitHub repo, uses getReference in a Client Script as a way to notify uses if they are setting the owner of a CI as an inactive user.

Hybrid monitoring has increasingly become a priority in the SCOM community. A growing number of enterprises are running workloads both on-prem and in the cloud, with some of us creating new workloads in the cloud, and others engaging in a gradual migration to the cloud – a process that often takes place over a number of years. How can we deliver a complete monitoring strategy for our hybrid environments via SCOM?

Most of us SCOM users have our servers and infrastructure pieces monitored – but more often than not, the hypervisor remains a big black box where there is no level of monitoring whatsoever. Any kind of outages that come from that lack of monitoring blindside our administrators, and people eventually grow to lose confidence in the platform itself.

When doing testing and development I frequently want to clean up all of the records between releases to give myself a fresh start. Using the list view is helpful, but can be slow if you have more than 100 or so records to delete. The below script is run via the Scripts – Background view to take the results of your list view and delete the records, logging if they are successfully deleted or not with each one.

Good news! Cookdown Alert Sync 1.0 is now avaliable, allowing ServiceNow incidents to be automatically raised for SCOM alerts That’s great… now who is Cookdown? and how does Alert Sync work?