Operations | Monitoring | ITSM | DevOps | Cloud

The role of observability in incident response

Observability has brought a new approach to IT infrastructure management, easing the workload on IT admins across the world and bringing more accuracy and efficiency. One of the clear beneficiaries of this evolution in IT infrastructure management is incident response. Incident response is the systematic process of identifying, analyzing, and mitigating security threats, breaches, or operational issues to minimize their impact on the continuity of business operations.

ManageEngine named a Strong Performer in The Forrester Wave: Unified Endpoint Management, Q4 2023

Drumroll, please! The eagerly anticipated report, The Forrester Wave™: Unified Endpoint Management, Q4 2023, is out, and we are thrilled to announce that we have been recognized as a Strong Performer. We believe this recognition is a significant milestone in our journey towards innovation and excellence, solidifying our position as a key player in the UEM market.

Space Solutions: 6 Genius Tips for Creating the Ultimate Business Storage

As a business owner, you know how difficult it can be to stay organized in the workplace. This is especially true if your storage space is limited or prone to clutter. But don't worry! With just a few clever hacks and some creative problem-solving, you can find ways to maximize efficiency while still creating an enjoyable work environment for yourself and your employees.

Climate Data Unleashed: Empowering Data Engineers to Drive Environmental Change

In an era where climate change poses a formidable challenge to our planet, the power of data has never been more critical. Data engineers, with their unique skill set, stand at the forefront of this battle, harnessing the vast expanse of climate data to drive sustainable change and inform crucial decision-making. This article aims to inspire and guide data engineers looking for their next meaningful project.

6 Strategies for Cost-Effective Content Marketing

Content marketing is a crucial strategy for businesses looking to expand their audience base on digital channels. According to the Content Matters 2023 Report, launched by WordPress, content marketing is - and will continue to be - a high priority for businesses in the coming years. While the benefits of content creation remain clear, creating high-quality, engaging content continuously can eat up large chunks of a company's marketing budget. Particularly for startups and smaller enterprises in their first few years of operation, this is an important consideration.

Improving Customer Support with Squadcast Webforms: A Smart Solution for MSPs

Managed Service Providers (MSPs) handle a multitude of customer support cases, each requiring efficient routing to the right team member. Squadcast's Webforms provide a solution to expedite issue reporting and streamline resolution. In this blog, we will explore how MSPs can leverage webforms to enhance the customer support experience.

How To Monitor Cisco Catalyst Metrics with Grafana

In today's interconnected world, the reliability of network infrastructure, especially Cisco Catalyst switches, plays a key role for businesses. To ensure these critical components perform optimally, it's vital to monitor their metrics effectively. This article will show you how to effortlessly monitor Cisco Catalyst metrics with Grafana, a top-tier monitoring and visualization platform.

Ubuntu Explained: How to ensure security and stability in cloud instances-part 3

Most people know that it is important to apply security updates. It can be challenging, however, to accomplish this while maximising the uptime of the services you are running on top. Every change, even applying security patches, carries some risk of disrupting your workloads. You therefore need to be deliberate about your update strategy.

How to measure engineering team health

At SquaredUp, we have been debating how the senior leadership team can monitor the ‘health’ of our engineering teams. To do this, we decided to create a dashboard that could represent this for a team – but first, we needed to figure out what to measure. Our goal was to better understand our teams to inform which actions to take to support them and make them a happier and more productive bunch.