Operations | Monitoring | ITSM | DevOps | Cloud

Why DevOps transformations fail in regulated industries, with Merge Ready's Matt Bailey

Cortex co-founder and CTO Ganesh Datta sits down with Matt Bailey, DevOps consultant and founder of Merge Ready. Matt shares lessons from helping large regulated organizations in finance, healthcare, and government transform their DevOps practices, and explains why DevOps is an outcome rather than a toolchain.

Error Budget in SRE: The Complete Guide (2026)

An error budget is the acceptable amount of unreliability permitted by your SLO over a defined time window. It is not a target. It is not a stretch goal. It is a hard ceiling that, when breached, should trigger a pre-agreed organizational response — feature freezes, postmortems, or infrastructure investment. The formula is blunt: Error Budget = 1 - SLO Target Error Budget (time) = (1 - SLO Target) × Window Duration For a 30-day window: That last number should make you uncomfortable.

From Signal Corps to Space: Building Networks That Can't Fail with Troy MacDonald

What does it take to succeed in networking when complexity is constantly increasing, and change never slows down? In this episode of Next-Gen Network Heroes, host Bob Slevin sits down with Troy (David) MacDonald, a network engineer at Blue Origin and former U.S. Army Chief Warrant Officer, to explore a career that spans from infantry beginnings to designing and managing large-scale, mission-critical networks.

Optimizing Team Strengths for Effective Operations

Most people think great network engineers are defined by technical expertise. This episode challenges that idea. Because what Troy McDonald shows is that the real differentiator isn’t just technical skill—it’s the ability to translate complexity into clarity. From military operations to enterprise networks, one lesson keeps showing up.