Keep Calm and AI On: The UK leads on AI adoption but trails on confidence
New data from SolarWinds reveals a growing gap between AI adoption and confidence in the UK, when compared with the US and India.
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Configuration drift in enterprise networks: Causes, impact, and management
Network admins want all devices with the same role to behave the same way. But in real environments, that consistency rarely lasts. Imagine two core switches in the same data center. They serve the same function and run the same OS version. One handles traffic without issue, while the other drops packets during peak hours. Logs show nothing obvious. Routing looks correct. The team spends hours checking links, hardware, and traffic paths.
Which Bugs AI Agents Fix Better With Traffic
In the first experiment, I wanted a baseline: if an AI coding agent gets the same production signal a human would get, can it fix bugs in a codebase it has never seen? Yes, but only when I gave it better context. With only an alert, the agent passed 51% of the runtime tests. When I added captured traffic, the actual request and response for the failing call, it climbed to 77%. This post is the second pass.
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From Dashboards to Conversational AI: The Evolution of UI in IT Products
The way IT teams interact with technology has changed dramatically over the years. From early text-based interfaces to today's dashboards and now conversational AI, each stage has reshaped how we monitor, diagnose, and understand complex IT environments. But while dashboards gave us visibility, they often led to more questions than answers. In this post, we briefly explore the evolution of UI in IT products and how conversational AI is bridging the gap between data and understanding.
Connecting Ticketing Systems to Microsoft SCOM
Microsoft SCOM (System Center Operations Manager) remains a widely used enterprise monitoring platform due to its deep integration with Windows, hybrid-cloud support, and extensible management packs. However, the value of SCOM is fully realized only when its alerts seamlessly flow into ITSM or ticketing systems. This ensures incidents are created, routed, and resolved efficiently.
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Avantra 26: A Breath of Fresh Multi-Tenant AIR
There's a crackle and spark in the air at Avantra lately, and I'm so pleased to be writing this bit on what we've accomplished with the Avantra 26 release. Automated root cause analysis, multi-tenant management support for Cloud ALM, enhanced security operations and financial operations monitoring BTP - it's all there, and more. It's an exciting and innovative release for Avantra!
Modern HR: Automating the Employee Lifecycle
The Future of HR: Frictionless Employee Experiences This teaser explores how Ivanti extends powerful ITSM capabilities into the HR domain, creating a unified, automated, and seamless journey for every employee—from day one to their final day. Discover how to eliminate manual bottlenecks, improve data accuracy, and allow your HR team to focus on what matters most: your people. In this video, we cover the essentials of HR Service Management.
Ivanti Neurons for PPM: Full Portfolio Visibility
Struggling with project complexity, missed deadlines, and budget overruns? Ivanti Neurons for PPM gives you crystal clear visibility and control across your entire project portfolio — from demand management to executive dashboards. Watch this demo and discover what's possible. See how Ivanti Neurons for PPM helps IT leaders and portfolio managers unify teams, accelerate decisions, and drive smarter investments across the full project lifecycle.
Why Observability Isn't Enough for AI Coding Agents
Observability platforms collect pre-instrumented logs, metrics, and distributed traces to monitor production systems and surface failures to human engineers. The adoption of AI into engineering has led observability providers to offer those same signals to agents. This is often packaged as AI observability, but the signals themselves were designed around a human investigation loop. AI coding agents work faster, consume data differently, and need feedback as they work rather than after deployment.
Building a resilient workspace with an integrated security framework
Since 2020, the modern workspace has fundamentally changed, where employees now operate across a mix of office, hybrid and remote locations. Critical systems are now distributed between data centres and public cloud platforms, and most corporate data lives in the cloud. This shift has expanded the attack surface for many businesses.