Operations | Monitoring | ITSM | DevOps | Cloud

For organizations providing vital mental health assistance, safety crisis services and delivering critical humanitarian support when disaster strikes, reliable digital infrastructure is essential. Whether connecting individuals to crisis counselors via text or coordinating face-to-face healthcare support, these digital services must operate seamlessly.

As we mark the last day of National Nurses Week in the U.S., Zebra’s Chief Nursing Information Officer and Healthcare Industry Principal, Kassaundra McKnight-Young offers an inspiring glimpse into the evolving role of technology in healthcare. Transitioning from over 31 years on the frontline, she remains dedicated to enhancing patient care by integrating innovative solutions that empower clinicians.

Electronic health records (EHRs) are real-time, digital records of patient health information that is maintained by their providers over time, detailing their healthcare journey at length. By using EHR systems, doctors can locate patient information, from anywhere they can connect to their system, including recently administered medications, past medical history, or chronic conditions.

Healthcare organizations are increasingly leading the charge in technology adoption, rapidly deploying advanced applications and digital tools to improve patient outcomes and operational efficiency. However, this acceleration is placing unprecedented pressure on existing IT infrastructure. Teams are being asked to support next-generation workloads, such as AI-powered diagnostics and real-time data platforms, on legacy systems, often without the benefit of increased budget or headcount.

It was cold. The sun was bright in the sky, and there was an almost magical mist surrounding the trees. The smoking haze and sun distorts the colours of vegetation. I could see pinks amongst the green foliage and dark wood. The ground was hard and frosty, so I treaded carefully to avoid trips and falls. My golden labrador puppy chased my elderly mutt without a care in the world, clumsily tripping over in the ice and rolling a few times in the dirt, then bouncing back up with doggy joy.