Operations | Monitoring | ITSM | DevOps | Cloud

Demo Roundups! Zero Trust Security + Runbook Automation

The shift to zero trust security requires a model that is identity-based, centrally managed, widely encrypted, and always authenticated and authorized. PagerDuty Runbook Automation enables users to automate, orchestrate, and accelerate issue resolution with best practice security guardrails, reducing human error and saving time. Host: Sid Verma (Senior Developer Advocate at PagerDuty) Guests: Christopher Hills (Chief Security Strategist at BeyondTrust); Jake Cohen (Senior Product Manager at PagerDuty)

State of Observability in Communications and Media

We surveyed ITOps and engineering professionals worldwide to learn how communications and media organizations build leading observability practices. In our webinar, “The State of Observability in Communications and Media,” we explore three priorities for today’s organizations — and what it takes to claim your spot on the observability leaderboard. Join us to discuss the implications of insights including.

Anbox Cloud 1.25.0: new features, improvements and updates

In this video, Anbox team covers new features and changes in Anbox Cloud 1.25.0 release: What is Anbox Cloud? Anbox Cloud lets you run virtualized Android environments securely, at any scale, to any device letting you focus on your use case. Run Android in system containers, not emulators, on AWS, OCI, Azure, GCP or your private cloud with ultra low streaming latency. Chapters for Easy Navigation.

Accelerating AI with open source machine learning infrastructure

The landscape of artificial intelligence is rapidly evolving, demanding robust and scalable infrastructure. To meet these challenges, we’ve developed a comprehensive reference architecture (RA) that leverages the power of open-source tools and cutting-edge hardware.

Proactive Monitoring: How Engineers Use CloudWatch to Save Customers Money

At MetricFire, we love talking with engineers about their tech stacks, SRE challenges, and how they approach infrastructure monitoring. Recently, we had a great chat with Yoimer Roman from a Latin American cloud consulting company, that helps clients make smarter business decisions by leveraging AWS CloudWatch monitoring. Yoimer wears many hats: mentoring his team on all things AWS, designing custom cloud environments, and bridging the gap between technical challenges and non-technical stakeholders.

Priority-Based Escalation Policies: Because Not All Notifications Burn the Same

Let's face it – not all notifications are created equal. That paper cut of a CSS bug probably doesn't need the same response as your production database doing its best impression of a black hole. Today, we're thrilled to announce Priority-Based Escalation Policies, a powerful new way to ensure your team's response matches the notification severity.

What Is Enterprise Service Management (ESM)?

Enterprise Service Management is a strategic approach to extending IT Service Management ITSM principles beyond IT departments to other business functions such as HR, finance, facilities, and customer service. Organizations adopting ESM software aim to create a unified service delivery model that improves collaboration, efficiency, and overall operational performance.

How Xero Scaled Engineering Excellence with Cortex

Xero is a global technology company offering cloud-based accounting solutions designed specifically for small businesses. With engineering teams spread across Auckland, Wellington, Melbourne, and Toronto, managing clear ownership, consistency, and effective collaboration presented significant operational challenges.

Getting started with Zendesk dashboards

Zendesk is one of the most popular customer service platforms, known for its ease of use, robust ticketing system, and powerful automation capabilities. While Zendesk comes with native reporting and dashboards, they can be limited in terms of customization and data correlation across different sources. Additionally, building complex visualizations in Zendesk often requires more advanced knowledge of their reporting tools. This is where SquaredUp comes in!