Operations | Monitoring | ITSM | DevOps | Cloud

How Does Digital Experience Monitoring Improve Productivity

May 21, 2021 By Exoprise In Exoprise
Optimizing the digital experience monitoring (DEM) strategy should be a priority for businesses. According to Forrester, the five principles to optimize end-user experience management are 1. Holistic 2. Workflow-centric 3. Feedback-driven 4. Automated and 5. Quantified. Exoprise offers businesses a 360 degree DEM solution for cloud, network, and workspace digital transformation. The better together monitoring strategy combines real user and synthetic monitoring to deliver actionable insights to IT for SaaS applications whether consumed from home or office. With complete coverage for ALL of Office 365 cloud productivity applications and crowd-sourced benchmarks, Exoprise leads the way to ensure high productivity for the remote workforce.
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How to Benchmark SaaS Performance for reducing MTTR

May 21, 2021 By Exoprise In Exoprise
Exoprise CloudReady effectively benchmarks SaaS application and network capacity performance through the power of crowd intelligence. This unique approach covers a variety of useful metrics for IT administrators such as Network RTT, Audio Jitter, SharePoint Health, Server Latency, Login Times, etc. Combining application monitoring and end-to-end network diagnostics with the power of crowd-sourced data analytics provides complete visibility into business-critical cloud services as well as insights into the health of the Internet. Reduce MTTR and accelerate troubleshooting during outages by instantly finding bottlenecks in the service delivery chain.
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Best Practices to Improve Digital Experience Monitoring

May 21, 2021 By Exoprise In Exoprise
Businesses need best practices and implementation strategies to improve the end-user experience for their employees. By combining synthetics and real user monitoring, IT can deliver a seamless Microsoft 365 and SaaS application experience. As work anywhere becomes a dominant reality, employee productivity and technology empowerment will be critical goals to measure. Ultimately, business leaders will need to determine key processes and workflows that need effective monitoring. Dedicating specific staff resources to digital workplace experience will impact end-user productivity.
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Extend your Mitel Offering to Improve Service Delivery and User Experience

May 21, 2021 By Martello Technologies In Martello Technologies
Winning and retaining customers in a subscription-based business model requires solid and reliable service delivery. For Mitel partners, it has never been more critical for your UC customers to be able to rely on state-of-the-art service quality to maintain their business continuity. Mitel Performance Analytics (MPA) already enables hundreds of partners to ensure exceptional service delivery quality for their customers.  
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Continuous deployment for Android libraries to Maven Central with Gradle

May 21, 2021 By Zan Markan In CircleCI

This article will take you through setting up CI/CD integration for building, testing, and publishing libraries to Maven Central using Gradle. With jCenter shutting down, Maven Central is once again the primary destination for all Android and Java libraries. Library publishers will need to port their libraries over to Maven Central to keep their libraries available after jCenter shuts down. This article focuses on CI/CD integration.

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Why You Need a Digital Experience Monitoring Strategy

May 21, 2021 By Exoprise In Exoprise
Delivering a digital experience with traditional monitoring tools is a challenge. Most legacy tools are monitoring on servers and websites and lacking coverage on holistic real-time user experience. These tools also have a limited view into cloud services they don't own. Rapid migration to digital tools and platforms creates additional challenges for IT to deliver and manage end-user experience. New expectations as a result of remote work are redefining the new IT landscape. The workplace model is changing fast and a variety of variables such as internet speed, multiple endpoints, limited remote troubleshooting ability, etc. impacts the delivery of a great experience.
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