Operations | Monitoring | ITSM | DevOps | Cloud

I’ve been working on creating AWS Cognito User Pools in CloudFormation, and thought this would be a good time to share some of what I’ve learned.

Unfortunately, Microsoft and Office 365 suffered their second major outage of the year and this one was even bigger than the first. We say “unfortunately” because even though our business is to help monitor cloud and SaaS services and our business goes up when there are problems, we don’t wish an outage on any cloud provider. Operating a SaaS business at the scale of Microsoft Office 365 is a herculean task and that’s why they get paid the big bucks.

Uptime.com includes several advanced check options to provide the flexibility organizations need in creating a response plan to downtime. Maintenance and planned downtime for patches and updates don’t typically create severe downtime events. With escalations, teams have an automated alert system that contacts designated senior-level personnel with relevant technical data.

We’ve wrapped up the fourth quarter and 2018 on a high note! We’ve completed the fourth quarter of 2018 with a 33% increase over the fourth quarter of 2017, and the year 2018 finished 30% over 2017’s totals.