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Squadcast

Alert Suppression Rules in Squadcast to prevent Alert fatigue | Squadcast

Alert suppression can help you avoid alert fatigue by suppressing notifications for non-actionable alerts. Squadcast will suppress the incidents that match any of the Suppression Rules you create for your Services. These incidents will go into the Suppressed state and you will not get any notifications for them.

Using StatusPage at squadcast | SRE Best practices | Squadcast

Let your customers know how your Services are doing, without them having to ask you about it. One of the core principles of SRE is Transparency and Status Pages help you communicate the status of your Services to your customers at all times, as opposed to you getting to know the status of your Services through support tickets logged by your customers.

APImetrics + Squadcast: Routing Alerts Made Easy

APImetrics is an API Compliance, Monitoring and Security solution that lets you make and run API calls or sequences of API calls (workflows) from external, remote cloud locations using exactly the same security configurations as a typical end user would use. If you use APImetrics for API calling requirements, you can integrate it with Squadcast, an end-to-end incident response tool, to route detailed alerts from APImetrics to the right users in Squadcast.

Using Squadcast's SLO Tracker | Error Budget | Setting up SLOs and configuring SLIs | Squadcast

With Squadcast, you can define and monitor Service Level Objects for your services. SLOs allow you to define and enforce an agreement between two parties regarding the delivery of a given service. A Service Level Objective (SLO) is a reliability target, measured by a Service Level Indicator (SLI), and sometimes serves as a safeguard for a Service Level Agreement (SLA). SLOs represent customer happiness and guide the development team’s velocity.

Introduction to Service Catalog | Service Ownership | Service Classification | Squadcast

To make service management a breeze, we bring to you our improved Service Catalog. The Service Catalog is designed to improve Service Classification and bring more transparency to Service Ownership within your org. This video explains how a consolidated summary of all active services from a single dashboard can help you better track your service health.

Postmark + Squadcast Integration: Simplifying Alert Routing

Postmark is a simple email delivery system used to send transactional and marketing emails and it ensures getting them delivered to the inbox on time, every time. It also helps in reducing email delivery time considerably. If you use Postmark for your email delivery requirements, you can integrate it with Squadcast, an end-to-end incident response tool, to route detailed alerts from Postmark to the right users in Squadcast. The below steps will help you set up Postmark and Squadcast integration.

CircleCI + Squadcast Integration: Alert Routing Made Easy

CircleCI is a continuous integration and continuous delivery (CI/CD) platform that helps in implementing DevOps practices. It is used to build, test, and deploy projects, by automating pipelines with jobs. If you use CircleCI for implementing your DevOps practices, you can now integrate it with Squadcast to route detailed alerts to the right users in Squadcast. The below steps will help you set up CircleCI and Squadcast integration.

Why 'owning Services' is critical for effective Incident Response

There is a famous quote that goes like this…‘For every minute spent organizing, an hour is earned.’ At least in the world of incident response, nothing is more apt than this. Digital infrastructure these days is made up of multiple services, an outage could result from either one impacted service or multiple impacted services. So it's essential to have a catalog of all the services along with the point of contact (service owner) responsible for maintaining it.