Operations | Monitoring | ITSM | DevOps | Cloud

The success of your MSP depends on how you leverage technology to gain a competitive edge in the market. Use technology well, and you can streamline your operations, increase productivity, differentiate yourself from your competitors and grow your business. Two tools most successful MSPs leverage are remote monitoring and management (RMM) and professional services automation (PSA). Both aim to improve productivity and efficiency.

Network Data Analytics Function (NWDAF) is a key component in 5G networks, designed to collect, analyze, and deliver valuable insights to service providers. NWDAF provides an unbiased, vendor-vendor agnostic view of the network, expanding telco visibility beyond traditional use cases. As network complexities grow, service providers require unbiased and accurate data to make informed decisions, driving the demand for vendor agnostic data analytics.

InfluxDB is a powerful tool for managing time-series data. It is widely used in industries such as IoT, finance, healthcare, and more. Using InfluxDB, you can query and store large amounts of data in real-time, making it easier to identify patterns, trends, and anomalies. InfluxDB dashboards provide a comprehensive overview of your system performance, metrics, and KPIs in real-time. You can customize these dashboards to meet your specific requirements.

This article was originally published in The New Stack and is reposted here with permission. It’s tempting to stuff time series data into the familiar Postgres or MySQL database, but that’s a bad idea for many reasons. To the uninitiated or unfamiliar, time series data exhibits similar characteristics to relational data, but the two data types have some critical differences.