Recently, I was talking to Catchpoint’s High School Summer Interns about what software engineering is all about. They’re spending a week at a time with various Catchpoint departments, and last week was with the Catchpoint Technology Group.
When end-users constantly complain about bad network quality or poor audio video conference experience, you know it's time to shop for a Team's monitoring tool. And your Teams monitoring solution needs to be proactive, provide insight into hybrid work environments, and support real-time diagnosis of network issues for your end-users no matter where they work from. Business leaders rely more than ever on technology teams to deliver a successful company ROI. But problems with complex Teams deployment and unsatisfied workers can lead to increased costs and lower productivity.
The Exoprise marketing team sat down with their CEO, Jason Lieblich, to discuss predictive analytics, market trends, and the technology’s usage in troubleshooting network issues.
Microsoft’s unified communication and collaboration tool Teams suffered an hours-long outage on July 20, 2022 — affecting thousands of users globally. Exoprise sensors successfully detected Teams outage at least 30 mins before Microsoft officially confirmed the outage on its MSFT365status Twitter account. Below is what users saw when trying to access the Teams app or leverage any of its features.
DEJ's 2022 IT performance management study shines a light on the 24 areas impacting IT teams today. The pain points giving IT teams sleepless nights are all here – the war for talent, managing complexity, data management and analytics at scale, for example. As you delve deeper, however, a pattern begins to emerge – it all comes down to business outcomes.
Did you, along with billions of others around the world, snag some deals yesterday at the start of Amazon’s Prime Day 2022? It's no secret that July 12-13th marks Amazon’s two-day online shopping event. There are no hard stats yet on this year's numbers, but according to Influencer Marketing Hub, the world’s largest online retailer generated record sales of about $11.2 billion during their 2021 Prime Day, a 7.6% increase from 2020.
Virtual collaboration is the new name of the business game in 2022, with at least 25% of employees in the US predicted to be working remotely by the end of the year. As the Work-from-anywhere movement continues to grow and online meetings become the industry standard, remote employees increasingly rely on access to SaaS and mission-critical services directly from the Internet.
As remote working culture becomes more prevalent, technology is now at the core of many business operations, and digital experience monitoring (DEM) has never been more important. In today's business, IT must help increase employee productivity and drive business growth rather than just solve problems at the support desk. Many companies have not yet fully implemented their digital experience strategy. As a result, many problems related to different devices, network conditions, and service providers are still plaguing the industry and ruining the employee experience.
