Operations | Monitoring | ITSM | DevOps | Cloud

Job titles are in constant flux these days, especially in the world of IT. While some can border on the bizarre and ambiguous (thinking of you, Mr. “Digital Sherpa” and “Software Ninja”) most titles reveal very specific clues about the nature of modern work and the changing demands of business. In the last few years, large enterprise companies have realized their digital employee experience is just as important as their digital customer experience.

For all its benefits, Virtualization Desktop Infrastructure (VDI) continues to be a massive headache for many enterprise technology teams. From improper personas and sizing, long logon times, hangs, lost sessions, freezes and crashes—often one small mistake in a virtualized environment can set your entire enterprise ablaze.

For all its benefits, Virtualization Desktop Infrastructure (VDI) continues to be a massive headache for many enterprise technology teams. From improper personas and sizing, long logon times, hangs, lost sessions, freezes and crashes—often one small mistake in a virtualized environment can set your entire enterprise ablaze.

Dear IT, Ten years ago you and I would have never discussed things like employee experience and engagement. We used to communicate in more defined terms. Admittedly, business needs were more centered on our customers, less on our own employees. But times have changed. This is the age of employee experience and if we don’t take it seriously, and involve IT all the way, our company we’ll get left behind.

Digital Experience Monitoring (DEM) is a growing practice within IT organizations that provides insight into the factors that make up the overall application User Experience (UX). As systems become more complex, as cloud adoption continues to grow, and IT loses direct control of infrastructure, it becomes both more difficult and more important to capture the overall end-user experience.

It’s impossible to know exactly what lies ahead in the future of digital work but there are a few technology leaders and analysts out there that always seem to stay ahead of the game. These people can often articulate complex changes in enterprise technology and digital work with simple, sharp language. Luckily, we’ve compiled some of the most telling quotes from top digital workplace experts to help companies and leaders better understand what matters most in the future of work.

Today’s workforce is rapidly experiencing a cultural revolution. As businesses continue to adopt IT for their core operations and processes, it is more important than ever for IT applications to be reliable and to deliver great performance. Poor application performance results in a loss in business productivity, which in turn has a direct impact on revenues, affects customer satisfaction and tarnishes brand reputation.