Operations | Monitoring | ITSM | DevOps | Cloud

IDC Overview: Adopting BizOps to Accelerate Digital Transformation Results

Stephen Elliot, IDC Program Vice President, walks through BizOps, a new framework for data driven decision making that's aligned to business outcomes. Learn how BizOps extends DevOps to include continuous measurement and strategic business planning to enable digital transformation at the speed of business change in this video.

AIOps Transforms Customer Experience in Leading Industries

Learn how AIOps is helping transform customer experience in key industries including financial services, telecommunications and retail. Sudip Datta, head of AIOps products, shares the five imperatives for a successful AIOps implementation and discusses how leading organizations are using AIOps to improve operational efficiency, improve customer experience and speed innovation.

How AIOps is transforming customer experience by breaking down DevOps silos at KPN

DevOps means dev fails fast and ops fails never. The challenge is that the volume of data exceeds human ability to analyze it and take action before user experience degrades. In this session, Dutch telecom KPN shares how AIOps from Broadcom is helping connect operational systems and increase automation across their toolchain to breakdown DevOps silos and provide faster feedback loops by preventing problems from getting into production.