Everywhere businesses are growing and adapting new technologies to stand out from their competitors. In fact, 91% of companies are working on a digital initiative as per a report by Gartner. It has also been concluded that 89% of all businesses either already have a digital-first business strategy in place or intend to implement one. With everything on the cloud and complex form, detecting issues can be quite challenging.

In today’s dynamic digital landscape, where security breaches pose great financial threats, adopting the best monitoring practices becomes a strategic necessity for your business. By safeguarding your business from security vulnerabilities, software bugs, and potential risks, continuous monitoring for cybersecurity lays a strong foundation for the sustained growth and success of your organization’s security.

Continuous monitoring is the backbone of staying ahead in your business, maintaining a constant watch on your company’s activities. It adapts to the demanding needs of modern times, whether for compliance checks, continuous control, and infrastructure monitoring or defending against cyber threats. However, before the widespread adoption of continuous monitoring, companies relied on periodic audits, manual assessments, and sporadic checks to monitor their systems.

When you Google ‘Topology,’ it’s defined as ‘the way something is arranged or interconnected’. A similar definition extends into the digital world, especially in a computer network. Network topology is the structure and arrangement of the network and its devices. The question is- why should you care about network topologies? The answer is that your whole work depends on the digital realm in this era, and you want everything to run smoothly.

In the evolving digital landscape, transformation has become a necessity for businesses in order to stand out and remain competitive. As per stats records, around 91% of businesses use digital technologies and platforms to run their business more successfully. With excessive dependency on digital technologies, there also comes the challenge of navigating through the complex web of dependencies and interactions.

In the fast-moving tech world, your business faces two main challenges: maintaining control of in-house servers and harnessing the flexibility of cloud computing. It is where “Hybrid cloud monitoring” emerges as a torch bearer, guiding your organization through the complexities of a dual environment. A hybrid cloud monitoring solution functions like the control centre for your business’s digital operations.

The telecom industry is rapidly evolving, with network operations becoming increasingly complex. To navigate this complexity, telecom operators are turning to Artificial Intelligence for IT Operations (AIOps) solutions. AIOps combines artificial intelligence, machine learning, and big data analytics to optimize network performance, enhance customer experience, and drive business outcomes.

As businesses transition to the cloud, the need for strategic implementation of Cloud Network Monitoring has become essential. This is because IT managers and CIOs across organizations are looking for robust real-time monitoring, performance optimization, and security vigilance for their distributed network. If you’re also thinking of cloud networking monitoring and want to know more about it in detail, continue reading this article further.

An IT service desk is the backbone of enterprises that rely highly on technology. It is responsible for providing technical support and assistance to employees and customers who experience issues with their technology. This signifies an IT service desk’s integral role in enhancing an enterprise’s internal/external service delivery and user experience. However, enterprises can only enhance their service delivery and IT operations when they maximize their service desk.

Does your business have a help desk in place? Are you tracking its performance? Knowing which metrics and KPIs to measure can differentiate success and failure. This article will explore the essential helpdesk metrics and KPIs and how they can help you optimize customer service. The help desk is responsible for providing support to employees and customers who need assistance with technical issues.