Operations | Monitoring | ITSM | DevOps | Cloud

Incident.io

A seven-step framework for running incident debriefs

Mar 13, 2025 By Chris Evans In Incident.io
Ever wrapped up an incident, thought 'Phew, glad that’s over,' only to feel your stomach drop when you see the dreaded "Incident Debrief" on your calendar? We've all been there. Incident debriefs don't need to feel like sitting through your least favorite school subject. They can (and should!) actually be engaging and useful. At incident.io, we've found a simple, repeatable, and blameless framework.
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Incident.io

Opsgenie is shutting down. Here's what that means, and how incident.io can help

Mar 13, 2025 By Stephen Whitworth In Incident.io
Atlassian recently announced they’ll be shutting down Opsgenie, their popular on-call alerting tool. After June 4, 2025, no new Opsgenie accounts will be created, and by April 5, 2027, the service will shut down completely. Users don’t seem happy about it. If you’re currently using Opsgenie, this news is significant. A key part of your incident response process is disappearing, and Atlassian suggests moving to their other products, like Jira Service Management or Compass.
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Why your IT fails at 3 AM (and how to fix it)

Mar 13, 2025 By Upsun In Upsun
In this insightful webinar, Corey Dockendorf and Michael Riley delve into the critical challenges facing IT leaders today. They tackle three main issues: the lack of visibility with traditional hosting providers, scaling infrastructure efficiently without increasing complexity, and keeping IT teams focused, productive, and well-rested. Learn how modern cloud application platforms and PaaS solutions can transform your operations, enhance transparency, and optimize performance. Discover practical insights, real-life examples, and strategies to improve your IT workflow and leverage smarter solutions for better business outcomes.
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iOPEX

The Hidden Costs of Cybersecurity Threats & Why Businesses Need Proactive Security

Mar 13, 2025 By iOPEX Team In iOPEX
Colonial Pipeline was shut down for six days after finding itself at the center of a cybersecurity threat. During the May 2021 incident, States declared emergencies, gas prices soared to a six-year high, fuel shortages hit Southeast America, and panic buying almost threatened national fuel security. As per The New York Times report, the attack was traced to DarkSide, a Russian-speaking ransomware group that used a stolen VPN password to breach Colonial’s systems.
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last9

How to Set Up Logging in Node.js (Without Overthinking It)

Mar 13, 2025 By Preeti Dewani In Last9
Logging in Node.js might not be the most exciting part of development, but it’s one of the most important. Whether you're troubleshooting bugs or keeping track of how your app is running, good logs make life easier. Let’s break down how to set up logging the right way.
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isdown

What Is a Status Page Aggregator?

Mar 13, 2025 By Nuno Tomas In isDown
Businesses today rely on multiple cloud services to manage their operations. Whether it's hosted services like AWS, customer relationship tools like Salesforce, or marketing platforms like HubSpot, these services play a crucial role in day-to-day business functions. However, businesses can suffer significant disruptions when a third-party service experiences downtime. A single outage in a critical service can halt operations, causing frustration for both employees and customers.
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