Operations | Monitoring | ITSM | DevOps | Cloud

obkio

How To: SLA Monitoring & Reporting: Are You Getting What You Paid For?

Jun 10, 2025 By Alyssa Lamberti In Obkio
Are you tired of feeling like you're in the dark about the services you're paying for? Are you getting what you paid for? Many businesses are in the same boat when it comes to Service Level Agreement (SLA) monitoring and reporting. It’s great having an SLA (or Service-Level Agreement) for the provision of a service, but you need to go further to really understand if the standards specified in the SLA are actually being met. That’s where SLA monitoring and reporting comes in.
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How to Fix Latency Spikes in WAN and LAN Networks

Jun 3, 2025 By Andrii Kernitskyi In Obkio
Even a few seconds of delay in your network can be the difference between closing a deal on a video call, or watching it buffer into oblivion. These delays, known as latency spikes, are unpredictable surges in the time it takes for data to travel across your network. Whether you're running a cloud-based CRM, managing VoIP calls across offices, or supporting remote teams on Microsoft Teams or Zoom, latency spikes can disrupt productivity, hinder performance, and lead to a flood of support tickets.
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Flying Your Network Blind? | Obkio

May 28, 2025 By Obkio In Obkio
We created this video for every IT team still relying on guesswork to manage network performance. Here’s the reality: No monitoring = flying blind No alerts = no prevention No visibility = slow troubleshooting, false assumptions, and frustrated users Even the best IT pros need the right tools, just like pilots need instruments. Have you ever thought about: – Why “no complaints” isn’t the same as “no issues”– The hidden cost of poor visibility– How skill only takes you so far without data to back it up.
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Mission Impossible: Find out the Reasons Why Your Network Is Down (and How to Proactively Prevent Network Downtime)

May 26, 2025 By Andrii Kernitskyi In Obkio
Your mission, should you choose to accept it, is to prevent network downtime before it takes your business offline. The threat is real. One moment, your network is up. The next calls drop, websites freeze, apps stall, and customers vanish. You hear the dreaded question echoing across departments: “Is the network down?” You’re not alone.
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8 Network Statistics IT Pros Should Know to Understand and Optimize Network Performance

May 14, 2025 By Andrii Kernitskyi In Obkio
Slow Zoom calls, dropped VPN connections, and lagging applications sound familiar? These common network frustrations often stem from underlying performance issues that could be diagnosed and resolved with the right data. For IT professionals, raw network metrics alone aren’t enough. To truly optimize performance, you need network statistics: aggregated, analyzed, and interpreted insights that turn numbers into actionable decisions.
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obkio

Internet Latency: What Is It, How to Measure It, and How to Improve It

May 9, 2025 By Andrii Kernitskyi In Obkio
Internet latency, the often-overlooked delay between sending and receiving data, can mean the difference between a flawless video conference and a frustrating, glitchy mess. Measured in milliseconds (ms), these microscopic delays accumulate, creating tangible performance issues across all online activities.
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Network Stress Testing: What It Is & How to Run One

May 7, 2025 By Andrii Kernitskyi In Obkio
You’ve optimized your QoS settings, fine-tuned your firewall, and even upgraded your bandwidth, but what happens when your network gets hit with 10x the normal traffic? Will it hold up, or will it buckle under the pressure, leaving your users staring at spinning wheels and timeout errors? If you’re an IT pro, you know outages don’t happen during idle hours. They strike when traffic spikes.
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