VIPs can be hard work, but in many ways, that’s for good reason. Whether it’s your C-suite that carries the responsibility of the company on their shoulders, or if it’s your top-shelf customers that form a big part of your business, you really need to look after them all. You know that, but from an IT perspective, how can you not support them while making your life easier? You need to quit being reactive. Easier said than done… but here’s how to start making it happen.
Microsoft Teams has become the go-to platform for seamless collaboration and communication. However, like any technology, performance issues can arise, and these issues affect user experience and productivity. For IT teams tasked with Microsoft Teams troubleshooting, having access to comprehensive data is key. In this blog, we explore the challenges faced by IT teams and how harnessing more data can make the process significantly easier.
In today’s digital landscape, effective communication and collaboration are vital for the success of any organization. Microsoft Teams has emerged as a leading platform for seamless teamwork, enabling teams to connect, share, and work together effortlessly. Ensuring a positive user experience on this platform is crucial for maximizing productivity and fostering a collaborative culture.
Finding answers when someone has a Teams performance issue is clunky and time-consuming for IT teams. The Microsoft Call Quality Dashboard (CQD) has a wealth of data, but there’s so MUCH data that it can be hard to find the answers quickly to optimize Microsoft Teams performance.
The recent Microsoft Inspire 2023 event unveiled a ton of exciting updates and enhancements for Microsoft Teams. As Microsoft rolls out these new features, the need for performance monitoring becomes ever more essential – but we’ll get to that in a bit. First off, let’s get started with what some of the exciting new changes are for Teams, and how they can help businesses everywhere.
As a distributed global organization with a hybrid workforce, UNUM, a Fortune 500 insurance company, faced unique technological challenges in managing its Microsoft Teams Rooms (MTRs). Research shows that approximately 3% of Microsoft Teams calls are poor or fail each day, with the vast majority caused by IT issues.
Discover the alarming truth: over 80% of users choose to suffer in silence, never reporting the tech issues they encounter. Meanwhile, many companies rely on Application Performance Monitoring (APM) tools, assuming they have a watchful eye on their systems. However, a critical blind spot persists, particularly when it comes to detecting and alerting you about problems lurking within Microsoft 365’s cloud-based applications.
Microsoft Teams Premium is here, with many of its new features now live and already adding benefits to businesses everywhere. Is it something you’re thinking about investing in? If it is, here’s the lowdown on some of the key additions and what they really mean for your organization.
