Hybrid work is very much here to stay. But in spite of that, many companies still haven’t come around to the idea, meaning the tools and systems offered aren’t always used to best effect. This leaves these businesses unprepared to embrace the hybrid world of work we now all find ourselves in. Take hybrid meetings for example – which combine in-person and remote participation, using digital tools to facilitate communication and collaboration across various locations.

Maturity models have proved to be powerful tools for assessing performance and driving improvement in a wide range of industries and disciplines from cybersecurity and quality control to project management and HR. With hybrid and remote work here to stay, organizations now have a new kind of maturity to aspire to, one that has a significant and direct impact on business results: virtual collaboration maturity.

Generative AI tools are being embedded in workplaces at breakneck speed to crank up efficiency and productivity. While there’s no question about AI’s potential to deliver those kinds of benefits, the ‘how’ part isn’t fully clear to a lot of businesses. That puts many organizations in a precarious position.

The Teams desktop client has been rebuilt to prioritize performance and offer a faster, more streamlined, and adaptable experience for users. It’s a fairly sizeable update and there’s a bunch of new features that are worth taking a look at but here are our top 5 and why they’re important for you.

Bad meetings in the age of hybrid aren’t just annoying, they’re a huge cost sink. They drop productivity, reduce employee happiness, and sometimes, in the worst cases, lead to missed business opportunities. All that can be avoided with the right approach to making hybrid work the right way. Here are the best practices for Teams hybrid meetings that you need to know.

Authors: Randah McKinnie – VP Product at Martello, Doug Bellinger – Martello CTO Since large language models and image generators burst onto the scene about a year and a half ago, AI has sparked a mix of excitement, wonder and controversy. Everybody knows it’s a game-changer and no one wants to be left out — even if they’re not quite sure what to do with it yet.

Pixelated cameras, robot voices, tinny sound coming out of your speakers. This is the peak Teams experience when your settings aren’t on point, and your hardware doesn’t cut the mustard. Here are the simple steps to get on top of your Microsoft Teams video and audio quality as well as how to make it better in your whole company.

Welcome to the debut of Tales from the Trenches, a ‘boots on the ground’ series written by Richard Ashbee, a seasoned pre-sales engineer and consultant with over 15 years of experience in the telecommunications industry. Read on for practical insights straight from the frontline!