12 Days of Christmas Updates | Day One: Host Filter
We've added a filter called “host” to Real User Monitoring that separates events by URL, letting you compare performance and user experience across your websites.
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Managing the Microsoft Experience is an Open Opportunity for MSPs
Few solutions are more essential to enterprise productivity and collaboration than Microsoft 365 and Microsoft Teams. Microsoft 365 is the second most-used office suite in the world, with a 46% share of the market. Microsoft Teams had more than 320 million monthly active users by the start of 2024 and continues to grow, especially thanks to the integration of Copilot AI and value-adds like Teams Rooms and Teams Phone.
Four Practical Ways to Grow Your Microsoft DEM Business
Our previous blog explained why enterprises need help managing Microsoft 365 and Microsoft Teams. If you can step in with a digital experience management (DEM) offer, you can create opportunities to expand into new markets, establish recurring revenue streams, cement customer loyalty and improve your margins. The challenge is that every enterprise is going to have its own specific pain points.
3 Keys to Evolving Toward Enterprise Service Management
With businesses scaling up operations amid the increase in remote work, extending IT services across business units to HR, Facilities and beyond is essential. Enter enterprise service management (ESM), extending the proven principles of IT service management (ITSM) across various departments and functions within an organization.
3 ways to better use Effective Savings Rate (ESR)
In the realm of FinOps, new concepts emerge all the time. One pivotal metric recently introduced by the FinOps Foundation is the Effective Savings Rate (ESR). ESR measures the savings achieved through various cloud commitment deals, like Reserved Instances (RIs) and Savings Plans (SPs). This blog discusses how organizations can use the ESR metric while understanding its limitations and how to overcome them.
4 Tech-Driven Ways to Enhance Customer Loyalty
Businesses know better than to be detached from their customers. Long-term growth can be accomplished when customers are constantly engaged. When brands fail in this endeavor, they might fall short of their overall vision, which is why it's important to cultivate loyalty. This involves creating opportunities to attract new advocates and build a positive reputation.
Your Guide to Medical Record Requests in Complex Mass Tort Cases
Mass tort litigation has evolved to become more complex because often, cases involve large groups of plaintiffs and wide-ranging claims. For attorneys, the foundation for developing a powerful case relies on securing medical records that are both accurate and thorough. Such medical records offer critical evidence for establishing causation, determining damages, and substantiating legal arguments. With mass tort cases, having a deep understanding of record retrieval and how it can be streamlined will pay dividends.
The Hidden Challenges of Working from Home: Disadvantages to Consider
Discover the key disadvantages of working from home, including isolation, blurred boundaries, and communication barriers. Learn practical tips to overcome these challenges and maintain balance in your remote work lifestyle.
How Lenders Can Harness Alternative Data for More Inclusive Credit Scoring
Want to issue more loans and expand your target audience? Discover how alternative data and the RiskSeal scoring system can help you achieve this.