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The latest News and Information on Microsoft 365 and related technologies.

Dashboard Studio: Level-Up Your App with Dashboard Studio

Dashboards are a powerful tool for communicating a lot of information at once. Many Splunk apps are packaged with dashboards to help you make the most of your data. For example, the Microsoft 365 App for Splunk comes with a number of dashboards to provide insights around usage, incidents, and more.

What is Remote Work?

Remote work has seen a resurgence due to the pandemic, and hybrid work is here to stay. It’s excellent news for knowledge workers, but what does it mean for support teams? Employees working from their home, vacation property, or a coffee shop create a different environment for technology teams, who need to support and ensure the applications and infrastructure are working well end-to-end.

3 Tips to Deliver Microsoft Teams Service Excellence

As we continue to see Microsoft Teams usage skyrocket, now more than ever, users are depending on Microsoft Teams service excellence to maintain productivity. But it can be challenging to deliver a reliable user experience in today’s modern workplace. There are many factors in the IT environment impacting Microsoft Teams performance, and IT teams typically don’t have full visibility into them, or the service quality delivered to end users.

Proactively Deliver a Better Microsoft Teams Experience

Legendary wine and spirit merchants Berry Brothers & Rudd arm their IT team with deep Microsoft Teams visibility to speed issue resolution and deliver an exceptional user experience. Berry Bros. & Rudd (BBR) is a family-run British wine and spirits merchant founded in London in 1698. Over the years, the company has grown to include six offices worldwide, including Japan, Singapore and Hong Kong.

Enhance Microsoft 365 and Microsoft Teams Performance

We have all seen multiple customers deploying Teams without adequate network capabilities and without any proper way to measure, troubleshoot and improve the user experience. That is why solutions like Martello are highly recommended to our Enterprise size customers.

Managing Microsoft Teams Services: Redesigning IT Silos for Cloud-Based Services

IT silos, which originated from operational processes that made sense in an on-premise world are still a fact today. It’s easy to understand how these silos, which segregate and isolate IT data and operations from other points in the infrastructure came about.

Ensuring Microsoft Teams Service Quality for the Hybrid Workforce

Managing Microsoft Teams and Microsoft Office 365 application performance requires deep insight into the real user experience as well as coordination between IT departments and service providers that each work with different tools with different objectives. IT teams often struggle to qualify and solve application performance or voice quality issues because available data from user feedback and traditional monitoring tools don’t provide substantial insight into the user experience.