They say change is good. But in IT operations, change is also the number one cause of outages. According to the Uptime Institute, 49% of all service outages are attributed to configuration and change management errors. That's a lot of avoidable headaches. And because errors often have downstream effects, it may not be obvious what caused an outage, resulting in prolonged downtime that affects revenue-generating business services, results in service level agreement (SLA) penalties, and causes a loss of customer trust. And those costs add up quickly. Gartner figures the meter for an average downtime event runs at $5,600 per minute.
We are excited to announce that ScienceLogic has excelled in the Forrester Wave for AIOps again! We are proud to be named a Strong Performer this year—receiving the highest marks possible in the product vision, execution roadmap, performance, and automation and remediation criterion. Our Chief Product Officer, Michael Nappi, spoke about this great news, our recent acquisition of Zebrium, and ScienceLogic’s own journey to AIOps.
AWS re:Invent has come and gone. A great deal of fun was had along with many new insights shared. Here’s a recap from some ScienceLogicians who were in attendance.
Introducing ScienceLogic Forum. Designed to expand your ability to see, contextualize, and act to reinforce the framework of AIOps.
With digital transformations continuing apace and the popularity of cloud-native and microservice-based applications and architectures growing, Gartner sees investments in such technologies and services increasing, predicting that "cloud-native platforms will serve as the foundation for more than 95% of new digital initiatives by 2025 - up from less than 40% in 2021."
Automation is a smart investment in efficiency, productivity, and profitability. According to VentureBeat, companies that invested in automation technologies began to see results almost immediately, including an average 7% increase in revenues. In total, U.S. companies that adopted automation in 2021 generated an extra $195 billion in revenue per month, adding 7.1 million jobs to the economy.
Business organizations that want to save money and be competitive take into consideration the time costs associated with investments in new technologies. Will the efficiency gains translate to a rapid return on investment? Will users embrace the change and be more productive? Or will those investments be a hassle to employees and result in time-wasting workarounds and a fallback to inefficient, manual processes?
