Operations | Monitoring | ITSM | DevOps | Cloud

Upgraded role-based access control brings more visibility - and control - to incident management at your organization

We’ve long believed that incidents (and technical team cultures) improve when more people are empowered to declare, follow, and contribute to their resolution. But not everyone in an organization needs to be able to manage the processes, rules, and settings a company enforces for their incident programs.

Why Trust Zero Trust Ep. 16

Welcome to Security Insights: where best-practice cybersecurity meets the real-world risks, workplaces, and roadblocks you face every day. Join Chris Goettl, head of Endpoint Security Product Management, and Ashley Stryker, your cybersecurity "rubber duck", as they review the security strategies and tactics that truly matter to the information security teams protecting organizations, agencies, and businesses like yours.

Understanding your IT environment with Discovery, Service Mapping, and, ITSM

Having visibility of assets accessing your organization’s network is one thing. But understanding their potential impact on your IT environment is a different story. Knowledge is power. Especially in the Everywhere Work model, when employees use on average 2.6 devices to do their job every day. In this practical demo webinar, Everett and Steven will showcase how pairing service and asset management platforms with comprehensive discovery and service mapping solutions can help you identify and visualize relationships and dependencies of assets in your IT environment.

Welcome To xMatters - Ep3 - Sending Messages

There’s nothing better than a smoothly run operation but life is full of unexpected surprises. When things don’t go to plan, and help is urgently needed, no time can be wasted. Getting a message to a resolver on time is just as important as having a resolver to call in the first place! And letting people know that help is on the way is especially important to keep the situation calm until they arrive.

Hyperscaling open-source AI: How small teams can out-innovate big tech

Mattermost CEO Ian Tien speaks at Collision 2023 in Toronto about hyperscaling Hyperscale happens during technology transitions. Open-source innovation in generative AI – now available to every developer in the world – is outpacing tech giants on critical fronts. Join Mattermost co-founder and CEO Ian Tien to discover how startups can use open source to accelerate awareness, build community, reach target buyers, and sail past competitors.

SD-WAN Monitoring: Why Edge-to-Edge Coverage Isn't Enough

In recent years, network operations teams have had to contend with several critical challenges, including: In response to these challenges, teams are increasingly turning to SD-WAN. The market for SD-WAN is massive, and continuing to grow, potentially reaching $47 billion by 2031. Through SD-WAN technologies, organizations are able to realize a number of benefits. However, these benefits aren’t a sure thing. In fact, many teams encounter challenges with their SD-WAN implementations.

Quick Fix: Updating Telegraf Configs to Send Data to InfluxDB 3.0

We recently introduced a new version of InfluxDB, rewritten from the ground up to improve performance across the board. As with any undertaking of this nature, developers will need to make some adjustments to their applications in order to incorporate the new database. We even faced this challenge internally. We had many Telegraf instances sending data to legacy versions of InfluxDB.