Operations | Monitoring | ITSM | DevOps | Cloud

The three pillars of great incident response

There’s no one-size-fits-all incident response process. Depending on your organisation’s shape and size, you’ll have different requirements and priorities. But the same three pillars form the core of any good process, whether it’s for the largest e-commerce giant or a scrappy SaaS startup.

What Are the Features and Best Practices of Purchase Requisition Software?

Purchase requisition and purchase order are important for an organization. especially when organization size is big because management cannot handle purchase requests of employees manually if an organization attempts to manage manually then it leads to lots of issues and chaos. In this blog, we will know what the main features and practices of purchase requisition are. So, without wasting any time let us begin. But first, let us know what exactly purchase requisition software does!

Dashboard Fridays: Sample SQL AdventureWorks Dashboard

Join Adam Kinniburgh and Shawn Williams in this latest Dashboard Fridays episode on SQL AdventureWorks. Microsoft provides a common dataset called AdventureWorks when learning how to use SQL Server. Using SquaredUp, the AdventureWorks dataset can easily be visualized in any organization. In this short video, we'll demonstrate how this dashboard was built using SquaredUp dashboards, the challenges it solves, and how you can easily replicate it in your own environment.

ITSM Resolution: Don't Overspend On Tool Features

Did you know through 2023, I&O leaders will overspend by $750 million* on buying unused features of ITSM tools? That’s almost $150 million more from $600 million spend in 2019. Despite this steep increase in cost, why do so many I&O leaders continue to overbuy ITSM tools beyond their needs? This isn’t because organizational budgets are running in excess but because most I&O leaders rely exclusively on the Magic Quadrant or ITIL-based RFP templates when selecting their ITSM tool.

Transforming application logs into metrics with Istio and Grafana Cloud

Do you actually know what your customers are looking for? A way to uncover new business opportunities is to analyze your system, collect what you really need, and visualize it through a comprehensive graph! Log traces are a great place to start because they usually contain useful information on your customers' interests. You just need to transform them.