Operations | Monitoring | ITSM | DevOps | Cloud

I was looking at a customer’s error report last week. A TypeError buried three callbacks deep in a checkout flow that made no sense. The code around it was clean, well-structured, and completely wrong about how the Stripe API actually works. Turns out it was vibe-coded. Someone prompted their way through the integration, it passed code review because it looked reasonable, and it worked fine right up until a customer’s card got declined for the first time. That’s the new normal.

Teams put a lot of thought into how critical incidents are handled. Low-priority incidents usually don’t get the same attention. And without a proper escalation policy, they just land in a shared channel, waiting for someone to acknowledge. Setting up a clear policy for them is worth doing. Not because they need the same urgency as a critical incident, but because having a defined path for every incident makes the whole system more reliable.

I've used the Web API plugin with a wide range of APIs, and each one taught me something new. But before diving into building, I learned to pause and ask: What am I actually trying to display? Not what data the API can give me, but what would be useful on a dashboard? That shift in thinking — from ‘fetch everything’ to ‘fetch what matters’ — shapes how I approach every integration.

Jira is the backbone of project management for thousands of agile teams worldwide. But while Jira excels at tracking issues and sprints, its native reporting can leave teams wanting more — especially when it comes to sharing insights, visualizing trends, and integrating data from across the business. That’s where dedicated Jira reporting tools come in. In this guide, we rank the 5 best Jira reporting tools on the market today.

Battery Energy Storage Systems (BESS) represent one of the most unforgiving environments for real-time data. Unlike a passive asset, a battery is a complex electrochemical system where safety and revenue are determined by split-second decisions. In this context, “average” latency can become a serious problem. Performance depends entirely on one key question.

Explore four Cisco and Megaport Virtual Edge solutions that bring secure, high-performance networking closer to users and clouds. Enterprises have quickly outgrown the constraints of legacy WAN architectures. As cloud and SaaS dominate and users grow more distributed, rigid infrastructure models—complete with backhaul-heavy designs and unpredictable internet performance—no longer work.

Modern IT environments depend on decisions that can withstand scrutiny. As systems grow more interconnected and outages carry greater cost, organizations must understand not just what actions teams take, but how those actions were formed. Operators need guidance anchored in evidence and aligned with business impact. Operational accountability now extends beyond correctness. Teams must show the information that shaped the decision, the options considered, and the reasoning behind the chosen path.

This is a guest post from Nick Coombe. Redgate Monitor's built-in metrics cover the most common database pressure points out of the box. However, every estate has a few KPIs and metrics that are specific to the business, and users can create custom metrics to track those signals and receive an alert when they cross a threshold.

Inkless clusters upgrade classic topics with 90% faster recovery and 10x faster scaling with infinite storage, while adding diskless topics.

A Rapidly Evolving Network Landscape Demands the Right Monitoring Strategy Choosing the right network monitoring solution has become a mission‑critical decision for IT teams. In recent years networks have become increasingly hybrid, cloud‑distributed and reliant on remote connectivity. For enterprises with complex infrastructures, network monitoring is an essential tool.