Operations | Monitoring | ITSM | DevOps | Cloud

When a CFO evaluates a technology investment, the natural focus is often on cost reduction. That's a valid perspective-and one that will always matter-but what if there were a smarter, more impactful way to improve EBITDA? In an exclusive interview, Leandro Silva, CEO of Almaden, argues that technology decisions shouldn't only address the bottom of the income statement. To truly drive business results, leaders must also look at the top-and the key lies in the Employee Digital Experience (DEX)

Your enterprise APM tool shows SAP is using 90% CPU. The dashboard turns red. An alert fires. Now what? You open Dynatrace. You see the Java Virtual Machine metrics for your NetWeaver stack. You see HTTP response times for your Fiori apps. You see a spike in database calls. None of this tells you why VA01 takes 45 seconds to create a sales order. None of this tells you which custom ABAP report is consuming memory. None of this explains the short dump that crashed your pricing routine. This is the gap between generic APM and true SAP application performance monitoring. Your enterprise tools see the symptoms.