Operations | Monitoring | ITSM | DevOps | Cloud

With the increased demand for the digitalization and automation of business operations over the past few years, IT Service Management (ITSM) has undergone significant transformation. For IT service departments, the accelerated pace of digital transformation has brought new challenges, such as an increased dependency on IT solutions, legal and regulatory compliance, and growing IT complexity.

It’s a scenario many developers know all too well: a configuration works flawlessly for one team member but doesn’t work for you. Starting a new job brings with it the excitement of fresh challenges and opportunities. However, it also entails the often painful task of setting up your development environment—a process that can be both time-consuming and complex. This setup phase involves installing dependencies, configuring projects, and troubleshooting issues that might arise.

The emergence of Ephemeral Environments poses a compelling question: What can organizations expect from adopting this transformative approach? What are the hurdles they may face along the way? And what results can they anticipate? These are the questions I will address in this article as we explore why Ephemeral Environments are garnering attention and what makes them so pivotal for engineering teams today. Let's go!

Net at Work is a German IT company with over 100 employees that provides its customers with solutions and tools for digital communication and collaboration. Their product NoSpamProxy offers reliable protection against spam and ransomware, legally compliant email encryption and more. Net at Work customers monitor NoSpamProxy with a network monitoring tool.

SquaredUp's awesome dashboards sit on top of some very powerful technology. In this post, I'll explain just what that means and how it can benefit you.

The Competition and Markets Authority (CMA) is investigating the state of the UK cloud market, and for good reason. While the submissions and commentary already submitted to the CMA point to various concerning practices, one issue stands out as the single biggest threat to a healthy, competitive landscape: excessive free cloud credits. This tactic, employed by the dominant hyperscalers (AWS, Microsoft Azure, and Google Cloud Platform), is akin to a drug dealer offering free samples.

Root Cause Analysis (RCA) is the best way to find out what causes an issue in your IT operations (ITOps). In other words, it is a great versatile analysis method for corrective action that is inherent to the ITIL framework. It’s a comprehensive approach that all managers can appreciate. In the IT industry, this method is invaluable since its ability to swiftly and effectively address problems is what distinguishes proactive IT Service Management (ITSM).

Manchester has come a long way - from pioneering the world’s first stored program digital computer, to becoming the top tech city in the UK outside of London. The MCC 2021-2026 Digital Strategy now guides a £5bn digital economy, with more than 10,000 businesses employing over 96,000 people. It has seen the development of five unicorns and is still home to three, billion-pound businesses. So, the city of bees is buzzing.

In this blog, we will discuss the five important metrics that'll help you fine-tune your Azure App Service environment effectively.

With an ever-growing market of digital products, it is becoming increasingly important for every business to ensure a high level of customer satisfaction. In the past, companies might have been able to get away with slow or messy websites. Today, if a customer gets frustrated even once, they will likely abandon your product in search of a better replacement.