Operations | Monitoring | ITSM | DevOps | Cloud

The key differences between Active and Passive assets - Infraon

Learn how to optimise the cost, performance, and security of your organisation's IT infrastructure with IT asset management (ITAM). In this video, we cover the essential steps towards developing an effective ITAM program, including inventorying physical and virtual assets, establishing policies and procedures, implementing tracking processes, and establishing metrics for success.

When Slow is Not an Option: How to Improve & Troubleshoot Your SAP Speed Performance

SAP (Systems, Applications, and Products) is a popular enterprise resource planning (ERP) software used by businesses to manage various operations such as finance, human resources, and supply chain management. As businesses rely on SAP for their critical operations, it is essential that the software performs at an optimal level. Slow SAP performance can result in frustration, delays, and ultimately, reduced productivity.

8-Step Guide to Customer Journey Mapping in 2023

A customer journey is a complete experience a customer has with a business. It includes all customer interactions across channels and touchpoints, throughout every stage of the customer lifecycle – from awareness to retention and loyalty. Image Source: SuperOffice But what is the difference between the customer journey and the customer experience? The customer journey is what customers do at each step of the customer lifecycle.

Anomaly Detection Using OSquery and Grafana

Detecting unauthorized usage and malicious applications in an instance involves analyzing OS and application logs. Doing this manually is a herculean effort because of the number of logs and the patterns one has to look for. Having a tool that can provide an aggregated view of your instance and the ability to analyze them easily can greatly reduce manual effort.

Quantum Entangled Observability

As the world of technology continues to evolve, the demand for cutting-edge solutions to monitor and optimize system performance has never been higher. Today, we’re excited to introduce a revolutionary new concept in observability: Quantum Entangled Observability (QEO). This ground-breaking method leverages the peculiar properties of quantum mechanics to provide unparalleled insights into your systems’ inner workings.

Shed Some Light with Meraki Network Monitoring! Don't Be in the Dark

In today's fast-paced business environment, maintaining a reliable and high-performing network is essential. One technology that can help achieve this goal is Meraki SD-WAN (Software-Defined Wide Area Network), a cloud-based solution that enables organizations to easily manage and optimize their network performance. However, simply deploying SD-WAN is not enough.

Will SaaS IT Operation Management Ever Rule the World?

SaaS is a cloud-based software licensing model that allows access to data from any device with an internet connection and a web browser. SaaS operations consist of minimizing the cost of unused SaaS products and maximizing their use. Across industries, software as a service has become a more viable option due to its functionality, accessibility, and versatility.