Operations | Monitoring | ITSM | DevOps | Cloud

What are the benefits of maintaining an ideal Asset Register?

When an organization is small, they have limited assets for that purpose spreadsheet can be used. However, when the number of assets and organization grows spreadsheet becomes inaccurate as many people access it at one time. When multiple people access spreadsheets the chances of inaccuracy increase, and data can be changed unintentionally. Moreover, the chances of finding errors are not good as there is no timestamp or tracking.

New innovations improve workplace productivity in 4 ways

ServiceNow is on a mission to help businesses be more resilient in the midst of trying times. Building on our recent Now Platform® Tokyo release, I’m excited to announce a host of new offerings designed to help organizations run better and increase workplace productivity. Our latest solutions aim to improve both employee and customer experiences across all industries and accelerate growth with tailor-made solutions for telecommunications and the public sector.

How to Index and Process JSON Data for Hassle-free Business Insights

If your IT department is generating a tsunami of JSON-based log and event data, ChaosSearch® JSON Flex® can fast-track automatic, flexible indexing for custom insights of your valuable business data. JavaScript Object Notation (JSON) has become the de facto standard for log and event data created by business applications and services. The easy-to-read, semi-structured format can hold a wealth of information and statistics.

The underappreciated power of technical project managers

Imagine you’re part of a software development team that’s working on an important new project. Everyone is excited about the work, but you’re running into trouble. The work wasn’t clearly divided up, so some of the engineers unintentionally did overlapping work. Meanwhile, neither the PM nor the engineers realized that they would eventually need sign-off from an external stakeholder, who doesn’t agree with all of the project requirements.