Operations | Monitoring | ITSM | DevOps | Cloud

Examples of SLA Templates in IT Service Management

Remember when you raised a service request and received a delayed solution? The response was so late that you switched to looking for another possible solution. Such delays impact the organization’s overall progress, and we are sure you don’t want to encounter them frequently. This is where Service Level Agreement (SLA) comes to shield organizations from such irregularities.

We're increasing the default cron jitter from 5 to 20 minutes

At Upsun, we are committed to making your site perform as best as possible. As part of this commitment, we need to smooth down the system load spikes as much as possible—especially when many crons are triggered at the same time on a particular Grid region. To do so, we are increasing the default cron jitter from five minutes to 20 minutes.

How to Troubleshoot Amplify APIs

One of the things we love about working in the cloud is the ease and scalability it brings to application development. It enables us to build out applications, APIs and any infrastructure that is needed from prototyping an idea, through to self scaling deployments. Monitoring and troubleshooting production-level serverless applications is always tricky, Especially working across a number of services and the many logs they can produce.

Add traceability to your pipeline with Configuration as Code

Configuring applications, services, and environments by modifying plain text files is a standard part of modern software development. Configuration as Code (CaC) takes this one step further by systematically generating, storing, and managing configuration files. CaC allows development teams to automate config management for their applications and environments while ensuring consistency and traceability throughout the development life cycle.

The future of K3s and Kubernetes

Join us in our roundtable panel as we discuss how the future of k3s is being shaped by the industry and examples of how we utilize k3s applications. Kunal Kushwaha and Kai Hoffman, Developer Advocates at Civo, will address the concepts surrounding k3s as well as where the Kubernetes industry is heading. K3s is designed to be a single binary of less than 40MB that completely implements the Kubernetes API. This is recognized as a fully CNCF (Cloud Native Computing Foundation) certified Kubernetes offering whilst removing a lot of the extra drivers that aren’t needed.

geeks+gurus: Modern Application Architecture

In this episode of geeks+gurus, Sumo Logic's Melissa Sussmann and NGINX's Damian Curry will discuss the 4 key pillars of modern application architecture: Portability, Scalability, Resilience, and Agility. We then delve into a discussion around Open Telemetry (OTel) in the context of collection and logs management for modern applications. Disparate tracing, metrics, and logging can make it difficult to abide by the modern app pillars we outline. However, OTel offers a unified standard that can elevate observability in your deployment cycles.

geeks+gurus: Tackling Common DevOps and Security Issues in Game Development

In this 25-minute conversation, Melissa Sussmann and Jason Dunne will lead a discussion with special guest Yuval Dovrat - Amazon Web Services, Solutions Architect. Discussion will cover the unique challenges gaming presents for DevOps practitioners and security engineering teams. We will cover.