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The AI Readiness Paradox: The Agentic Value Gap And The Agentic Operational Model
The disconnect between enterprise confidence and AI capability is real. MIT reports fewer than 5% of enterprises have achieved measurable ROI from AI, yet Cisco claims 13% feel ready. The gap isn’t about AI technology—it’s about organizational rigidity and change management. More importantly, most studies focus on business intelligence rather than operational use cases, which are far less risky and more measurable.