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ManageEngine

4 foolproof factors you need to consider for effective IT operations management

According to Gartner, the ITOM market is divided into “three mini-suite categories — delivery automation, experience management, and performance analysis.” With business growth becoming reliant on the success of IT operations, managing IT operations to ensure optimal performance, uninterrupted service delivery, and an exceptional user experience is critical for organizations.

Applications Manager in 2022: A look back

As we reach the end of the year, many of us are looking back to see how our resolutions for the year 2022 went. Well we don’t know about you, but at Applications Manager, we kept to our resolution to work to deliver the best possible version of our tool. Here’s a look back at 2022 and every milestone we crossed this year.

Building a resilient and modern workplace

When challenges arise, leaders and teams quickly assess the situation, reorient themselves, double down on what works, and pull away from what doesn't. That's why it's important for workplaces to evolve towards being resilient, human-centric, sustainable, and extremely adaptable. With the bumpy road ahead, workplaces have to adapt to successfully drive out of the recession and stay ahead of the curve.

5 easy tips for maintaining a knowledge base in your IT organization | ITIL knowledge management

A knowledge base enables end-users to resolve L1 issues, search for department-specific processes in the organization, and understand how services or products work. Learn how your organization can build and maintain a robust knowledge base using ServiceDesk Plus.

How to deploy or defer Mac OS Ventura using Endpoint Central

Apple has issued its hot new release—MacOS Ventura for the Mac desktop computer operating system. Apple users are excited about new features, such as continuity camera and stage manager, but organizations might need more time for testing the operating system in their production environments. Either bulk-deployment or bulk-deferring the OS update comes with its own challenges.

How to choose the best network monitor for your business

Network monitoring is a vital IT operation that helps organizations keep the business functioning without technical disruptions. To help shoulder the burden of network management for IT operations team and ensure the organization is free from network downtime, organizations turn to network monitoring tools. This is why selecting the best network monitoring tool for your organization is a crucial decision to make.

S2E5: Explore the latest features of ServiceDesk Plus - Masterclass 2022

In this episode, we'll take a peek into the new capabilities and enhancements of ServiceDesk Plus featured in the last six months. We'll learn how request timer actions, bundling custom actions, seeking clarification for approvals, custom triggers and custom functions for problems, and other advancements can refine IT service delivery. Follow us on social.

S2E5: Dig into the latest features of ServiceDesk Plus Cloud - Masterclass 2022

In this episode, we'll get hands-on with the brand-new features and capabilities of ServiceDesk Plus Cloud released in the last six months. We'll learn how timers in requests and changes, sandbox, announcement banners, and other advancements can refine IT service delivery. Follow us on social.

5 key factors to consider before choosing network mapping software

With networks now more distributed than ever, network maps have become key components to enabling comprehensive and effective network monitoring and management. Helping IT admins visualize their complex IT infrastructures and draw actionable insights from the end-to-end mapping of network nodes, network maps offer many advantages. IT admins rely on these maps for drilling down to the cause of network issues, troubleshooting more quickly, and enhancing resource management.