Operations | Monitoring | ITSM | DevOps | Cloud

In this blog we’ll share the journey we went on to solve a not-so-easy customer problem: a critical Windows services restart during Puppet agent upgrades. As with most software fixes, it starts with a customer ticket: component DHCP Server service restarts after an upgrade. This troubleshooting journey goes from analyzing Windows installer logs, to using undocumented Windows API calls, and back to the Windows installer logs, until we eventually found a solution.

Automation has evolved from being a management consultant’s go-to-advice to being a central part of every organization’s strategic plan. The biggest misconception about automation is that it is exercised in areas where the company wants to reduce human capital. Contradictorily, automation standardizes mundane processes and frees employees to focus on more value-producing activities that require their unique skills and knowledge.

2020 has seen a real acceleration in the adoption of new digital business models. At Capacity Europe last week, PCCW Global’s VP of Digital Innovation Marketing, Neil Templeton, took to the virtual stage to explain how network automation is helping businesses embrace digital transformation. “Since March and the onset of COVID 19, we’ve seen an accelerated pace of change with businesses and their move to digital transformation.

Enterprises have relied on public cloud providers to shift and transform their legacy workloads using hyperscale infrastructure, but it is vital to ensure that business-critical services are running optimally. Cloud events help developers and operators understand how their workloads hosted on different cloud services are performing at any given time.

The StackStorm project is pleased to announce that the latest version of StackStorm, v3.3.0, is now publicly available! It has been approximately 5 months since our v3.2.0 release and we are releasing a new version containing important features and bug fixes that move the project forward.

When Puppet shows up red, don't panic! You need to figure out what's causing the error, so you can understand whether it's something fixable, or an actual bug. Generally, the first error in a Puppet run is the one you need to concern yourself with. Once the first thing fails, others that run after it or require it to succeed will also fail and could produce a LOT of red text! So scroll to the first red error on your Puppet run.

Businesses across the world have always utilized technology to gain a competitive edge over their rivals. In recent times RPA (Robotic Process Automation) has become increasingly popular. Nowadays, many ventures are heavily investing in technologies that can help them achieve automation for various processes and operations.

A hybrid infrastructure strategy is integral in creating a successful digital transformation in your enterprise. Programmable infrastructure (PI), or Infrastructure as Code, makes these strategies work in the real world. This blog will cover some highlights from the Gartner Report on why I&O leaders must adopt programmable infrastructure to enhance customer-focused agility.