Thanks to the economic downturn and rising interest rates, leading financial industry stalwarts such as Accenture, BlackRock, BNY Mellon, Goldman Sachs, and PayPal have already laid off hundreds or thousands of employees. And these are just the big names; banks, credit unions, insurers, and private equity firms of all sizes worldwide are carefully reviewing their headcount and trimming their workforce in order to stay competitive.

You probably have been hearing a lot about automation and artificial intelligence (AI) these days, with a vision of some kind of AI-driven world that will take all of our jobs away. The reality is that there’s always too much work to do. AI and automation are more likely to help people get their jobs done more efficiently rather than take them away. Basic automation can have large returns for the network – and improve the quality of work.

On the 2nd of May 2023, Jaspreet Kaur of the Azure Automation Product Group released this blog, providing an update on updates to Azure Automation in 2022 and what is in the pipeline for 2023. In the blog, Jaspreet detailed the major changes that Microsoft have made to the core of Azure Automation to improve the reliability and scalability of the underlying infrastructure.

As more and more organizations undergo digital transformation, IT automation is becoming more important and essential to implement. A report by Smartsheet found that more than 40% of those surveyed spend about a quarter of their time working on repetitive tasks, and almost 70% of them say that automation’s biggest opportunity would be that it significantly reduces the amount of time spent on these tasks.

Last month, the Singapore bank DBS experienced a 10-hour outage of its digital services. Not only was it massively disruptive to customers, but it caused the bank’s stock to lose 1.4% of its value in a single day. And it’s not the first time DBS has had to deal with the fallout of an IT snafu; in November 2021, Singapore’s finance regulatory body imposed significant additional capital requirements on the bank after its digital banking services were disrupted for two days.

Today, “76% of businesses use automation for standardizing or automating daily workflows,” Paperform states. This number will only continue to grow, especially for organizations in the tech industry, such as MSPs. Automation opens new doors for MSPs, allowing them to outperform competitors, save time, lessen heavy workloads, and even increase profits. Learn how your MSP can automate everyday processes to receive all these benefits and more.

Network automation enables teams to use software to plan, develop, operate, or optimize networks with little or no human intervention. Effectively, network automation leverages some logic to execute “task A” when “event B” happens. Network automation can be used in a range of ways, anything from AI-driven network analytics to traditional health checks. Do you want to know how network automation can help your business? Keep reading.

Navigating the fast-paced, highly competitive telecommunications industry calls for a proactive approach to stay ahead of the curve. As customer expectations soar and technological advancements continue to shape the sector, telcos must embrace IT automation to remain relevant. Delving into 5 top use cases for IT automation in the telco industry, let’s uncover the key drivers that empower businesses to thrive in today's market and be well-prepared for the demands of the future.