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servicenow

Field service experience could be the next business differentiator

Apr 21, 2022 By ServiceNow Blog In ServiceNow

We’ve all suffered that common irritation: “A service person will be at your house sometime between 9 am and 4 pm.” In our personal lives, that can mean frustration and inconvenience. For businesses, that broad window of uncertainty can add up to real money in lost productivity. Both scenarios can chip away at customer confidence and satisfaction. In increasingly competitive marketplaces, those agitations can even be enough to push a customer to look elsewhere.

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Infraon

When is the right time to move out of your age-old ITAM processes?

Apr 21, 2022 By Infraon In Infraon
Approximately two years ago, the pandemic forced us to start working from the safety of our homes. Organizations purchased, distributed, and deployed services and products to support and maintain business as usual. While doing that, the standard due diligence process was shortened or, in some cases, completely ignored. The common issues were: Excess purchases: Organizations were unprepared to change to an entirely work-from-home model, which was unexpected.
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pandora fms

Two-factor authentication in Pandora FMS

Apr 21, 2022 By Jimmy Olano In Pandora FMS

I have been a regular user of Pandora FMS for years and the best I can say about them is that they always have something new to add to my learning. Today, for example, I rediscovered the Two-Factor authentication in Pandora FMS! *And I did it, in part, through this article already published on their blog Although I devote myself to programming (and it is what I like to do the most), I am more of a Web 2.0 person than a Web 3.0 person because I consider that the latter has been abused too much.

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InvGate

WIIFM: A Key Tool for Change Managers

Apr 21, 2022 By Pablo Vergne In InvGate
The first rule of change management is that people don't like to change, and anyone involved in managing a major change will tell you this is all too true. WIIFM is an acronym that stands for What Is In It For Me. In essence, it’s a truth that leverages some cold, hard facts about human nature to actually facilitate change. So, while it’s a bit of philosophical insight, it’s also a useful tool for organizational change. WIIFM helps by doing three things.
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solarwinds

SolarWinds launches comprehensive Observability, empowering customers to accelerate digital transformation

Apr 20, 2022 By SolarWinds In SolarWinds
Integrated solution enables IT agility, productivity, and actionable intelligence for organisations of all sizes and industries, wherever they are on their modernisation and cloud migration journeys.
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opsmatters

Why Use Storage as a Service

Apr 20, 2022 By Pure Storage In OpsMatters
Most businesses are moving towards Storage as a Service for their data storage needs, and for good reasons. Storage as a Service (STaaS) is not synonymous with cloud storage, although cloud storage can be part of the model. STaas refers to outsourcing your data storage needs to a third party. You can choose to have the infrastructure on your premises and manage it using your existing IT personnel and resources or have the third-party vendor handle everything offsite. Regardless of your choice, Storage as a Service comes with numerous advantages for your business. Here are a few reasons you should consider STaaS if you haven't yet.
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opsmatters

How Cloud Computing Technology Affects SEO and Digital Marketing

Apr 20, 2022 By OpsMatters In OpsMatters
Companies from many industries have already gained considerable experience in using cloud services to solve business problems. One of the areas where cloud services can be most useful is, oddly enough, marketing. Indeed, in the digital realm, the use of cloud services and technologies can dramatically change how companies reach and interact with their target audience and work with important data.
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