At Illuminate, Genesys Cloud principal architect Kal Patel shared how they use Sumo Logic, how they manage it at scale, and some of the lessons they’ve learned in the last year.

At Sumo Logic, we’re dealing with a large amount of data. To help our customers explore the data quickly and effectively, our product lets them write Logs, Metrics, and Tracing queries. One of the challenges we dealt with recently was improving the query building experience in our new, revamped Metrics UI.

Digital business transformation requires a fast-moving, collaborative culture. As companies on this fast track focus on innovation and speed to market, they inherently introduce more risk from the inside. Furthermore, in 2020, remote work became the norm, requiring increased adoption of cloud collaboration technologies. This shift caused a sudden acceleration of insider risk like we’ve never seen before.

If you’re a product on the web, you have less than a second to impress your customers. Web application performance is crucial to the success of online products. Using a Content Delivery Network (CDN) like Cloudflare can provide just the edge you need.

You asked, and we listened! We're excited to announce a dark theme mode for Dashboards (New)! Dashboard (New) offers a host of new visualization types, like honeycombs, time series, combination graphs, maps and more. With customizable templated dashboards, observing your system is easier than ever before. Dark theme is designed to help you do all of these actions comfortably by reducing strain to your eyes in low light environments.

At Illuminate 2020, Kashif Iqbal, Head of Corporate Technology and Cyber Security at SEGA Europe, shared their data security challenges and how they currently leverage Sumo Logic for their security needs. Kashif spoke about the four main benefits their security team have experienced since switching to Sumo Logic.