Master Business Metrics: Top Down Approach Explained #itmanagement #itleadership
Business metrics should inform almost every other metric that's being evaluated.
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Observability for a Privacy-first AI Wearable | Grafana Everywhere
Trust is everything when AI gets personal. Golden Grot Award winner and NeoSapien co-founder and CEO Dhananjay Yadav shares how his team uses Grafana Assistant to ensure the privacy-first AI wearable delivers a seamless, reliable experience without compromising its mission. Because when AI moves closer to our everyday lives, teams need to know what’s happening — and users need to trust that it’s working as intended.
How to build a secure AI agent sandbox with relaxAI and Claude Code
AI agents are powerful. They're also unpredictable, non-deterministic, and capable of doing things you didn't ask them to do, as the Rome Alibaba and Claude Mythos case studies make very clear. The answer isn't to avoid agentic AI. It's to run it properly. In this demo, Ben Norris, founding engineer at relaxAI, shows how to build a fully sandboxed AI agent environment from scratch, an ephemeral Civo VM provisioned via Terraform and GitHub Actions, locked down with egress policies, an unprivileged Linux user, and hard resource caps, running a Claude Code session pointed at the relaxAI API.
Only ONE company has all of DevSecOps - and it's not who you think
Harness has been named a Leader in the 2026 Gartner Magic Quadrant for DevSecOps Platforms — for the third year in a row. Here's what stands out: almost every company in the Leaders quadrant is missing a piece. Some have Dev, some have Ops, but not the security. Harness is the one platform that brings Dev, Sec, AND Ops together — with AI built in. AI is changing how software gets built: more code, more automation, more agents — but also more complexity. Teams need delivery, security, testing, reliability, and cost in one place. That's what we're building every day.
Tapirs, Trainings, and Team Dinners: My First Kentik Meetup
Gavin joined Kentik’s People Ops team less than a year ago, so when April brought his first team offsite and his first HR conference in San Diego, it was a lot of firsts at once. He writes about meeting his colleagues face to face for the first time, what he took away from HRA 26, and his new appreciation for tapirs.
How Lynx Works: A Technical Walkthrough
We launched Lynx this week. Instead of restating the pitch, I want to explain how it’s built and why we made the architectural choices we did. If you run Kubernetes and you’re starting to put AI agents on it, this is roughly the system you’d end up designing yourself.
The Illusion of Control: Why Dashboards Do Not Equal SLA Protection
Modern operations teams work within a constant stream of dashboards, status summaries, and health indicators that turn complex environments into organized visual displays. Large screens show color-coded service conditions. Executive reports quantify uptime. Observability platforms map system dependencies across cloud, hybrid, and distributed architectures. This visual structure creates a sense of order. In environments defined by constant change, that sense of order can feel like control.
Megaport Storage Is Here: Compute. Network. Storage.
Compute, network, and now storage it’s available now, spin it up straight from the portal and have a go.
The Invisible IT Department: How to Deliver Friction-Free Experiences with Agentic AI
Every enterprise has bought AI, but many are still waiting for their investment to pay off. Ivanti’s 2026 AI Maturity Report found that only 2% of organizations say they currently have no AI use at all. As the majority of organizations move beyond the AI experimentation stage, the real competitive differentiator is if that AI is providing continuous, business value at scale.