Operations | Monitoring | ITSM | DevOps | Cloud

This month, I have been delivering a three-part Boot camp series focused on the MSP Sales process. MSPs that I have been speaking with lately, have been telling me that they are starting to gain success with their marketing, and are increasing the volume of leads they are generating. However, they are also telling me they’re struggling with how to move those leads through the sales process and converting them into new, signed, Managed Services contracts at the end.

The modern software supply chain is complex. JFrog internal data shows that most enterprises use 12+ package types and 90 percent of applications depend on open source software. Additionally, there is a wide array of tools to support the software development process, including Source Code Managers (SCMs), Integrated Development Environments (IDEs), CI/CD suites, and more. But managing the diverse activities associated with the software supply chain with separately administered tools can be tricky.

Are your Apache Impala queries running slow and not achieving peak performance? Given Impala’s complexity, troubleshooting can be very difficult. Optimizing query performance is near impossible without the right tools. Good news: Pepperdata Query Spotlight now supports Apache Impala.

There’s no doubt that patching is tedious work. However, CNP technologies’ article on the importance of patching points out that “74% of companies say they simply can’t patch fast enough because the average time to patch is 102 days.” Understanding the patch management lifecycle is the first step that organizations take towards optimizing patching processes and creating a more secure IT environment.

After two years of virtual and reduced-size events, AWS re:Invent was in full swing for 2022 with over 50,000 attendees — more than double 2021’s in-person attendance. Among the many new service and feature announcements, there were two themes that resonated (re:Sonated?): event-driven architectures and cloud-powered innovation. These uniquely position AWS partners to accelerate their customers’ business transformations.

With 34% of cloud developers facing difficulties when calculating how much their cloud provider is going to charge them each month, it is essential to prioritize cloud cost management. This concept surrounds the process of monitoring, controlling, and optimizing an organization’s cloud service spend. By having the correct cloud cost management strategies in place, organizations are able to eliminate unnecessary expenses through optimizing resource allocation and cost-saving strategies.

I’m excited to announce the general availability of the SUSE NeuVector container security platform version 5.1. With the 5.1 release, customers will benefit from more efficient and powerful vulnerability scanning and admission controls across multiple clusters through centralized enterprise scanning, auto-scaling scanners and support for the new Kubernetes (1.25+) pod security admission (PSA) standard. The release also supports the Cilium network plug-in.