Operations | Monitoring | ITSM | DevOps | Cloud

Push came to shove with disruption and innovation during the pandemic. Enterprises started leveraging new technologies to gain competitive advantage, enter new markets, support employees from home and maintain business continuity. As a result, IT is faced with new challenges that are critical for realizing the value of the digital transformation that started and accelerated during the pandemic. To state the obvious, CIOs must manage an IT infrastructure that’s safe, sound and secure.

The outages span the giants of the Internet and some of the biggest failures of IT resilience we were subject to – from AWS’s trifecta of outages in December 2021 to the October ‘21 outage that took down Facebook, Instagram, WhatsApp, and interrelated services. We also look at some more intermittent outages that you may have missed.

You’ve probably heard the phrase “transparency is key” more than you can bear at this point—so let’s get this out of the way. Transparency is key. The phrase suddenly became that much more unbearable. But before you drop off, let me also communicate something else: transparency is often not enough. Often, companies make the mistake of leaning on transparency as a catchall solution to many of their internal comms issues.

Today, businesses are generating more data than ever before. However, with this data explosion comes a new set of challenges, including increased complexity, higher costs, and difficulty extracting value. With this in mind, how can organizations effectively manage this data to extract value and solve the challenges of the modern data stack?

In recent years, the rapid development of cloud-based networking, network abstractions such as SD-WAN, and controller-based campus networking has meant that basic, day-to-day network operations have become easier for non-network engineers. The result we’re starting to see today is a sort of consolidation of networking tasks, leading to a need for only a small number of highly skilled network engineers to handle the less frequent heavy lifting of advanced design and troubleshooting.

Website downtime is a serious concern for businesses as it directly impacts the bottom line and can cause significant downstream effects as users turn to alternatives. You and your team can spend hundreds of hours to improve your websites, add new features, and create great content. If your website comes down at a critical moment, these efforts are wasted and users are left wondering about your business’ ability to function in the digital world.