Operations | Monitoring | ITSM | DevOps | Cloud

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Understanding Your Customer Should Be Your #1 Priority

Does anyone like receiving calls from telemarketers? Unless you use the opportunity to set up a prank and get a good laugh, odds are these calls annoy you just as much as me. These over-the-phone salespeople are frustratingly persistent as they interrupt my day, and they also missed one key step when they dialed my number: Researching whether there was any chance that I would want their product.

How a company might lose more than $7 billions in 30 minutes

I've been working at WebGazer for seven months. For every day I spend in this business, I feel like I'm trying to run on a tightrope. Since our job is website monitoring, I see the similar downtime tragedies every day. I was reading some old downtime stories like "Amazon has lost $3.75 million in only 20 minutes!". Then, I decided to make a research about some possible downtime tragedies might happen.

OnPage - Datto's Autotask PSA Integration - Ticket creation and alerts

A new advance in incident alert management for MSPs: OnPage enabled the entire alerting process to become an integral part of Datto's Autotask service desk. MSP teams can now create workflows for alerts to be sent automatically to the person on-call based on customizable incident and ticket criteria.

Cutting-Edge Observability Tools into a Single Platform

Sematext provides a single pane of glass and machine learning powered alerts for logs, metrics, traces and user experience data. Sematext Cloud provides advanced monitoring, logging and tracing for all Docker platforms such as Docker EE, Kubernetes, GKE, AWS ECS, and IBM Cloud. Sematext’s new monitoring agent leverages the powerful eBPF Linux kernel observability functionality and uses the Kubernetes API to enrich the container and cluster level metrics.

The New Version of Logagent Enriches Container Logs with Metadata and GeoIP

Logagent is a modern, open-source, light-weight data shipper with out of the box and extensible log parsing, on-disk buffering, secure transport and bulk indexing to Elasticsearch and Sematext Cloud. Its low memory footprint and low CPU overhead make it suitable for deploying on edge nodes and devices, while its ability to parse and structure logs makes it a great Logstash alternative.

How to identify malicious IP activity using Falco

One of the most common security use cases, is the ability to identify connections generated by malicious actors, or internal components connecting to suspicious servers (e.g malware C&Cs). In this post, we will show how to leverage the Falco engine, to identify connections made to IPs that were flagged by multiple security sensors, and are streamed as a feed to the Falco engine.