Operations | Monitoring | ITSM | DevOps | Cloud

HAProxy publishes more than 100 metrics about the traffic flowing through it. When you use HAProxy as an API gateway, these give you insight into how clients are accessing your APIs. Several metrics come to mind as particularly useful, since they can help you determine whether you’re meeting your service-level objectives and can detect issues with your services early on. Let’s discuss several that might come in handy.

Before talking about integration, let’s take a look at your non-automated Service Management processes. There isn’t a right or wrong answer as this varies based on your needs, think through the below questions to get a perspective on how tasks flow within your company today.

Firstly, let’s look at why it is so valuable to integrate SCOM and ServiceNow. There are lots of tools available to help you integrate SCOM and ServiceNow. So, the next step is to understand which one will provide your business with the best solution. To help you work through this decision we recommend you ask yourself the following questions.

When it comes to reputational risk, a reactive approach is generally taken by organizations, with efforts focused on handling threats to their business they are already aware of. As much as this enables short term damage limitation, it may not be enough to manage and protect your risk in the long term. Instead, a more proactive approach is key to success.

Microsoft Monitoring health and usage information is a critical maintenance task for any site or application, whether it’s running in your on-premises datacenter, hybrid or public cloud environment, or hosted environment. Today’s challenge is that enterprises still require end-to-end monitoring insights of their running (and not running) application workloads, while also knowing that they are losing ground on the physical characteristics of managing their own datacenters.

Companies deploy shared services teams to centralize and consolidate operations of multiple units. These teams can help sales, marketing, finance, legal, and other groups and each department is their customer. There are also shared services groups that are available to service many with few people, such as global marketing supporting field marketing or sales engineering with global sales. Most times this is done via e-mail with several people on :CC, spreadsheets, or not at all.

When we look back on this rollercoaster of a year that was 2020, we’ve all faced some of the most unforgettable, challenging, and transformative experiences of our lives—and many of them are going to shape how we plan for the future. For businesses that had to discover new ways to keep operating, they’re revisiting derailed 2020 plans for the new year with detailed strategies to handle the unexpected.