Operations | Monitoring | ITSM | DevOps | Cloud

PagerDuty

Overrides, the Most Human Feature in PagerDuty

If you’ve ever been on call, you know that the incidents don’t stop because you have the flu. Or when you’re attending your child’s high school graduation. Or, as I found out firsthand, even when you’re at your own wedding. Confucius once said, “If you have never had a major occasion happen while you are on call, then you may not have ever lived.” (Okay, I totally made that one up.)

PagerDuty Drives Digital Operations for Atlassian Users

IT Operations, DevOps, and Developer teams count on PagerDuty’s 300+ integrations to power their end-to-end real-time digital operations, no matter which tool stack they use. Because PagerDuty’s customers span all sizes, industries, and digital maturity levels, our product team is constantly talking to customers about which tools they use for needs like communications, APM, and IT Service Management (ITSM).

Monitoring Social Signals to Reduce Alert Fatigue With SignalFx and PagerDuty

“I need to be notified if there’s a significant event ongoing with SignalFx.” This is what I tell my team. However, despite being the CTO of a monitoring company, creating the right set of alerts for me to stay informed of incidents in progress or potential issues was harder than it seemed at first glance. Why?

Connect Insights to Real-Time Action With PagerDuty Visibility

Have you ever gotten that dreaded text from your boss: “The site is down”? Maybe you were meeting with a customer. Or having dinner with your family. Maybe you were presenting at a conference. Doesn’t matter. Whatever else you were doing, now you’re doing emergency incident communication too. You check in with your team leads and confirm there is a problem. You let your boss know the response is under way.

Life and Times of an SRE Product Owner

We’re back with another employee spotlight! Last month, we spoke to Senior Front-End Developer Mark Smith, who works out of our San Francisco office. This month, we (virtually) crossed over to the opposite coast and spent some time getting to know Marguerite des Trois Maisons, who works out of our new Toronto office as the product owner on our Site Reliability Engineering (SRE) team.

PagerDuty Introduces Two New Products to Help Companies Shift From Reactive to Proactive by Identifying Business Impact and Analyzing Operational Performance

SAN FRANCISCO – Sept. 11, 2018 – Today at PagerDuty Summit 2018, PagerDuty, a global leader in digital operations management, launched two new products to extend its digital operations management platform: PagerDuty Visibility and PagerDuty Analytics. PagerDuty Visibility provides IT leaders, technical responders, and business owners a shared, real-time view into operational health that impacts both consumers and business.

Introducing PagerDuty and Azure DevOps

More and more organizations are adopting DevOps practices, and it’s been well documented that DevOps is more of a journey than a true destination. Development teams release software more often on increasingly ephemeral infrastructure, making communication and agility a business requirement. PagerDuty helps modern DevOps teams automate their incident resolution process so they can deliver better software, faster.

The Power of Effective Digital Operations Training

LeBron James. Marta. Daniel Cormier. Tom Brady. Simona Halep. One thing these individuals—each widely considered amongst the best in their respective sports—have in common is their commitment to training. Each dedicated countless hours to carefully honing their skills through continuous training, to the point that when faced with a challenge, they respond instinctively.

Using AI / ML to Supercharge Continuous Delivery With Harness and PagerDuty

At first glance, applying machine learning to Continuous Delivery might sound a bit like cracking a peanut with a sledgehammer. I mean, how hard can deployment automation actually be? As it turns out, it’s way more complex than we think.