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PagerDuty

Monitoring that Monitors the Monitors of the Monitors

Oct 12, 2018 By PagerDuty In PagerDuty
One way to break the cycle of alert fatigue is by improving the quality of the signals you monitor. That can mean greater resolution at which monitoring data is ingested and processed, smarter statistical methods for aggregating and correlating data across multiple services, or routing alerts through an escalation and incident management system.
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This IS NOT Fine: Putting Out (Code) Fires

Oct 12, 2018 By PagerDuty In PagerDuty
So the dumpster is on fire. Again. The site’s down. Your boss’s face is an ever-deepening purple. And you begin debating whether you should join the #incident channel or call an ambulance to deal with his impending stroke. Firefighters have clear procedures and a strong hierarchy. The first truck at a scene immediately begins assessing the situation.
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Reducing Noise with Event Intelligence

Oct 12, 2018 By PagerDuty In PagerDuty
Learn how Event Intelligence, the next-gen approach to Event Management and AIOps, helps teams to cut through the noise and operate at scale. This introductory session will walk through key best practices and requirements such as reducing noise via adaptive machine learning, accelerating triage via integrating machine data with human response, and much more.
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Introducing Jira Ops: Respond Faster with Atlassian + PagerDuty

Oct 12, 2018 By PagerDuty In PagerDuty
Atlassian’s mission is to unleash the potential of every team. Atlassian’s newest product, Jira Ops, is built on top of Jira with a direct connection to PagerDuty to ensure teams can be successful and respond quickly when things break. This session will cover how PagerDuty and JiraOps work together to help teams respond to incidents, quickly and in real-time.
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Another Journey of Chaos Engineering

Oct 11, 2018 By PagerDuty In PagerDuty
Chaos engineering is here to stay. There's a thriving community, numerous open source projects, a few books, even a startup. Companies are hiring chaos engineers and creating entire teams focused on chaos engineering. This talk is about strategies for launching a chaos engineering movement at your company, as well as the challenges and results you can expect.
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Accelerating Incident Response

Oct 11, 2018 By PagerDuty In PagerDuty
Incidents are never fun, but a bad incident response process makes them even less so. How do technical teams mobilize the right people and provide the right context and tooling to rapidly take action and drive incident resolution? With the clock ticking and up to millions of dollars lost per minute of downtime, there’s no time to waste in assembling the right experts.
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DevOps Transformation: The PagerDuty Journey

Oct 11, 2018 By PagerDuty In PagerDuty
At PagerDuty, reliability is at the heart of everything that we do. But in order to deliver continuous availability, drive a maniacal focus on customer needs with faster innovation, and support exponentially growing scale, over the years we've had to make significant investments and changes in how we develop and operate products.
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DevSecOps: Agile Security in the Face of Rapid Change

Oct 11, 2018 By PagerDuty In PagerDuty
Security is top of mind for every organization. But with the rapid pace of change that comes with digital transformation, how do organizations keep their products and solutions secure when they are constantly evolving? Learn how a leading organization is using PagerDuty to improve cybersecurity incident response while building security into its products through DevSecOps practices.
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Psychological Theories Behind Agile Software Development

Oct 10, 2018 By John Coleman In PagerDuty

With an almost 20-year career in social services—including working in institutions such as The University of Chicago, the United States Peace Corps, Chicago public schools, Child Protective Services, the Catholic Church, and for the U.S. federal government in probation and parole programs—my leap into Silicon Valley was as much a culture shock as the 2.5 years I lived in the Andes Mountains of Ecuador.

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