IT spends millions of dollars and years of worker-time so their workforces can work anywhere, anytime, on any device, securely. And a huge chunk of that investment is in VDI from Citrix or VMware Horizon, both on-prem and in the cloud. As a result, IT, you’ve delighted your end-users with a super high-performing, super reliable end-user experience, right?

Healthcare environments must ensure application availability around the clock to serve the needs of their patients. In many hospitals, while they serve patients 24×7, there is typically a lighter overnight load, but by the time the sun rises, healthcare teams start staffing in full force. Oftentimes applications in healthcare are deployed via Citrix. The Citrix infrastructure can be complex and adding an EHR application such as EPIC can make early morning health checks take a long time.

“Healthcare is too important to stay the same,” said Cerner’s CEO Brent Shafer as he closed his keynote for the 2019 Cerner Conference. “To drive positive change,” Brent said, “everyone must work together.” It made sense. His audience was a mix of clinicians, staff, health IT, and vendors. He was talking about taking healthcare and patient care to a new level.