I’ve seen so many new types of infrastructure technologies impact the performance of the modern data center. All-flash technologies help consolidate systems, virtualization helps to deliver powerful workloads to a variety of users, and even convergence has helped remove legacy from the data center. Most of all, these solutions are all coupled with the cloud to really help an organization become agile and much more efficient.

Without a doubt, the digitization of patient health records and the rapid growth of software applications and systems supporting patient care and administration have changed the way medical care is delivered. As physicians, hospitals, and health systems struggle to see more patients, deliver better care – and comply with an ever-increasing number of other demands of their time – it’s critical that the applications and systems they rely on are available and perform as expected.

When troubleshooting Citrix end user experience issues, problems are often rooted in the bandwidth users have available for Citrix connectivity or Citrix connection latency. However, these conditions are not visible from a pure network monitoring perspective, as network monitoring tools can only leverage Netflow, AppFlow Analysis, SNMP, SYSLOG or ICMP monitoring.

Virtual architecture is complex to standup and deploy, and when it comes to the ability of your support team to fix an issue it needs to be done fast and when possible – proactively. This is extremely important from the business user perspective in all organizations, but even more importantly in healthcare where there is another person’s health and possibly even their life on the line.