Multi-tenancy is an architecture in which a single instance of a software application and its underlying resources serves multiple customers, each customer is called a tenant. Multi-tenant architectures are the foundation of most SaaS offerings. Monitoring and troubleshooting multi-tenancy architectures can be challenging.A tenant can be an individual user, but more commonly, it is a group of users like a customer organization.
An IT incident is an unplanned disruption that negatively impacts an IT service. As the importance of IT to the business has increased, the impact of IT incidents has become greater. IT incidents can result in revenue loss, loss of employee productivity, SLA financial penalties, government fines, and more. An effective IT incident management strategy is now essential in every organization. For a business like Amazon whose entire business relies on IT, a single second of slowness can cost over $15,000.
Event logging for Microsoft Windows provides a standard, centralized way for applications and the operating system to record important software and hardware events. The event-logging service (eventlog) stores events from various sources in a single collection called an event log. The system administrator can use the event log to help determine what conditions caused the error and the context in which it occurred. TechTarget have an excellent overview of Windows event logs available.
Our latest release of eG Enterprise, version 7.2 is accompanied by significant enhancements and new features for our popular eG Enterprise mobile app for iOS and Android. These apps allow administrators to access the eG Enterprise administrator console on the go and receive meaningful alerts and push notifications with click throughs to deep diagnosis rather than dumb text messages.
Metrics, Logs and Traces are often referred to as The Three Pillars of “Observability“. The term observability has been used in control theory to refer to how the state of a system can be inferred from the system’s external outputs. Applied to IT, observability is how the current state of an application can be assessed based on the data it generates. Applications and the IT components they use provide outputs in the form of metrics, events, logs and traces (MELT).
Alerting is a critical feature in monitoring and observability products. The monitoring platform continually tests systems and applications for metrics crossing thresholds, key events in logs and the other warning signs of issues. Alerting ensures that help desks, administrators and IT Ops teams know about issues, or impeding issues and handle communications and remediation rapidly.
Our latest release, eG Enterprise v7.2 has added a number of enhancements to our leading logon simulators. A large number of our Citrix customers rely on this popular tool to actively test and benchmark the speed and success of logons repeatedly even when no real users are accessing systems.
I’m delighted to be able to share that the v7.2 release of eG Enterprise has added a number of significant enhancements to extend or support for GPUs in the datacenter and cloud. New GPU Monitoring Capabilities in eG Enterprise v7.2 include.
eG Innovations is an IGEL Ready partner, and I’m delighted to let you all know that we are sponsoring the IGEL DISRUPT End User Computing (EUC) Forum taking place in Nashville, April 3-5, 2023. DISRUPT is a major global event focused on end user computing and the delivery of secure, high-performance digital workspaces to increasingly distributed hybrid workforces, from the cloud. To explore the agenda for the DISRUPT23 Nashville, click here.
