Operations | Monitoring | ITSM | DevOps | Cloud

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Ensure Issues Reach The Right Person With Problem Reporting in OpsGenie

Think about the last time you or someone at your company found an error or technical issue with a critical system at work. Did you know immediately how to report that issue? Did you know who on the team was the right person to communicate the issue to? Often, employees have no idea how to answer these questions. They lack context and access to the right tools to take action themselves.

Introducing Versions

We built Versions for customers who are adopting software development practices like Continuous Delivery. One important habit to cultivate when you're seeking to adopt Continuous Delivery is to deploy early and often. This is easier to do when you have a tool like Rollbar that allows you to see all production errors instantly and quickly prioritize and debug them as needed. With Versions, we're making it even easier for you to use Rollbar to monitor errors from code revisions you've just deployed.

The honeybadger gem 4.0 has been released!

Last week we released version 4.0.0 of the honeybadger Ruby gem. This release includes a long-awaited feature which makes it even easier to customize your error reports before they are sent to Honeybadger. We also did some much-needed refactoring, and made a few removals and deprecations for good measure. Don't worry, though—most of the API remains unchanged, so upgrading should be a relatively painless process for most users.

Why Open Source Is Mainstream

This is a short piece highlighting how open source and enhanced open source software like GroundWork and others (we can use big examples like Atlassian and Cloudera) are now taken as mainstream components for many company toolsets. There is a concept in selling products that are “sticky,” or that are not easily or cost-effectively changed out.

Course 101: Instrumentation, Software Metrics, Monitoring, Alerts

Since the 1920s, higher education institutions have been using this term to describe the nomenclature of the early years of study. Here we announced some time ago our intentions to focus on tutorials, but we believe that as knowledge is important, we have brought you different kinds of articles because we consider that wisdom is a valuable asset (we include a source for some online encyclopaedias).