Operations | Monitoring | ITSM | DevOps | Cloud

10 Benefits of Effective Incident Communication

In today's digital landscape, most people understand that no system is perfect and data is never 100% safe. Incidents are bound to happen. How people learn about those incidents often influences their reactions. Mishandled incident communication can have drastic consequences for your company. For starters, it can drag out the incident response and harm your bottom line.

Elastic AI Assistant for Observability

Harness the power of generative AI to turn insights into actions. Powered by the Elasticsearch Relevance Engine™ (ESRE™), Elastic’s AI Assistant (in technical preview for Observability) transforms problem identification and resolution by eliminating manual data chasing across silos to an interactive assistant that delivers accurate and context-aware remediation for SREs.

Announcing Sift: automated system checks for faster incident response times in Grafana Cloud

When faced with an incident, there are two areas that demand your immediate attention: the incident investigation, and the cross-functional coordination needed to resolve the issue. Grafana Incident helps with the collaboration by providing a central hub for communication across teams that seamlessly integrates with the tools you are already using, such as Slack or Microsoft Teams. But how can you best use your telemetry data to debug your application and bring your systems back online?

5 Best Software License Tracking Tools

Managing software licenses is not merely a matter of compliance; it's a strategic imperative for organizations seeking to optimize costs, mitigate risks, and streamline their IT Asset Management (ITAM) operations. To do this effectively, Software License Tracking tools are essential. To stay on top of assets, we bring you the five best Software License Tracking solutions in the market. Keep reading for a quick topic overview and a list of software alternatives!

Best practices for instrumenting OpenTelemetry

OpenTelemetry (OTel) is steadily gaining broad industry adoption. As one of the major Cloud Native Computing Foundation (CNCF) projects, with as many commits as Kubernetes, it is gaining support from major ISVs and cloud providers delivering support for the framework. Many global companies from finance, insurance, tech, and other industries are starting to standardize on OpenTelemetry.

Update your synonyms in Elasticsearch: Introducing the synonyms API

In a previous post, we talked about synonyms and their importance for providing a great search experience. Using synonyms improves search results by: Search results need to evolve over time. New items go on sale, new trends change what users search for, and new terms become part of a search domain. Our search experience must evolve as well. As part of evolving our search experience, it's important to keep our synonyms updated.

How to Fix Source Map Upload Errors

A stack trace lacking your source code with all the variables and function names, is like putting together a jigsaw puzzle without a picture for reference. You have all these randomly shaped pieces but no way to know how they fit together. Unless you are fluent in computer, making sense of a JavaScript stack trace with minified code is going to make debugging very difficult. Thankfully, by uploading source maps to Sentry, you can map back to the original source code to make sense of what went wrong.