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AI for Customer Support and Why You Need It

Providing exceptional customer support has become a key differentiator for businesses. Customers expect quick and personalized solutions to their queries and issues. To meet these expectations, organizations are turning to Artificial Intelligence (AI) for customer support solutions. AI technologies, such as Generative AI, have revolutionized the way companies interact with their customers, streamlining support processes, and delivering superior customer experiences. In this comprehensive guide, we will explore the significance of AI for customer support, its various use cases, how to implement it, the role of Generative AI, and the barriers to overcome for its successful adoption.

3 Essential Mobile Apps for Optimizing Your Device

Mobile devices have already become an extension of ourselves. We rely on them for communication, entertainment, work, and so much more. However, to ensure that we are making the most out of our gadgets, it's essential to equip them with the right set of apps. In this article, we'll explore three types of must-have apps that will optimize your device and enhance your overall mobile experience: productivity, security, and entertainment apps.

Azure API Management monitoring

Azure API Management is a Microsoft Azure cloud-based solution that helps businesses effortlessly create, publish, secure, and analyze APIs (Application Programming Interface). APIs are the building blocks of any business and play an essential role in data exchange. Azure API Management monitoring is vital to enable the business to function seamlessly. It helps early problem detection, resource optimization, and data-driven decision-making to increase the quality of the API ecosystem.

GenAI in production: how we built AI into CircleCI

In this episode, you’ll learn how to empower your team to do the most challenging thing when it comes to AI - getting started! Rob is joined by Kira Muehlbauer and Ryan Hamilton, two engineers who worked on building a groundbreaking feature at CircleCI called the AI error summarizer. Discover their insights into the process of building AI products, the challenges they faced, and the valuable lessons they learned along the way.

How Can Hospitals Make Radiology Services Much More Simple

Given the importance of medical imaging to healthcare, hospitals need to make sure that their radiology services are as streamlined and efficient as possible. Unfortunately, with the increasing complexity of technology and regulations, it's becoming increasingly difficult for hospitals to deliver radiology services in a way that is both effective and affordable. In this blog post, we'll be exploring some key strategies hospitals can employ to simplify their radiology operations while still minimizing costs and maximizing patient care.

Grafana Labs' new AI-powered chatbot

Got questions about Grafana? Just ask Grot, Grafana's new AI-powered chatbot (still in beta). Built in partnership with Pal, a company that creates AI assistants for businesses, and inspired by our bulbous dino mascot, Grot the chatbot has been trained with large language models (LLM) on Grafana Labs’ own content. It can help you easily answer just about any question about our Grafana LGTM Stack, our open and composable hosted Grafana Cloud platform, and more — regardless of how narrow or broad the query might be or what language is set in your browser.

Reviving Metal Surfaces with Laser Rust Removal: A Cutting-Edge Solution

Laser rust removal is a modern and highly effective method for eliminating rust and corrosion from various surfaces. It is an innovative and precise technique that uses high-intensity laser light to strip away rust, oxides, and other contaminants from metals, without causing damage to the underlying material.

Elasticsearch and Arduino: Better together!

An easy way to communicate with Elasticsearch and Elastic Cloud using Arduino IoT devices At Elastic®, we are constantly looking for new ways to simplify search experience, and we started to look at the IoT world. The collection of data coming from IoT can be quite challenging, especially when we have thousands of devices. Elasticsearch® can be very useful to collect, explore, visualize, and discover data — for all the data coming from multiple devices.