This article was previously published by Raconteur. Unmanageable workloads often have a knock-on effect on the customer experience (CX), and businesses can no longer afford to get this wrong. The expectation of an always-on experience and increasingly saturated markets can mean a poor experience will send customers elsewhere. And yet, many businesses are struggling to deliver the great customer experience that is demanded.

Regardless of the SquaredUp product you use, the WebAPI tile is very useful when it comes to connecting to external data sources and showing them in your dashboards. It brings you closer to that single pane of glass dashboarding dream that we all have, which is why it is also one of our most used tiles!

When you want to stay ahead and on top of things in a fast-moving industry, machine learning (ML) is surely one of the trending solutions. Today, innovative companies already have leading Machine Learning tools well-integrated into their processes. In comparison, your start could seem dreadfully slow. Or maybe you just don’t have the time or resources to invest in running your own Machine Learning training infrastructure.

In our previous blog post, Using HAProxy as an API Gateway, Part 2 [Authentication], you learned that when you operate HAProxy as an API gateway, you can restrict access to your APIs to only clients that present a valid OAuth 2 access token. In this post, we take it a step further. You will learn how to leverage tokens to grant some users more access than others and then charge for the service.

Learn how to monitor an API by doing an HTTP POST request to it every minute and instantly be notified when it goes down. It all takes under 10 minutes so let’s dive in, head first.

A huge portion of today’s corporate network is made up of mobile endpoints, such as laptops, tablet computers, and mobile phones. These are domain-joined and non-domain devices that require access to corporate assets to carry out everyday operations.