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SolarWinds Service Desk and Dameware Remote Everywhere are our powerful, affordable, and scalable ITSM solutions designed to integrate to help IT pros streamline support from incident to resolution. By combining the power of Service Desk and Dameware Remote Everywhere, IT teams can streamline support, helping improve Mean Time to Resolution (MTTR), minimize employee downtime, and maximize the value IT delivers to the organization.

SolarWinds® Service Desk and Dameware® Remote Everywhere are our powerful, affordable, and scalable cloud-based ITSM solutions fully integrated to help IT professionals streamline support from incident to resolution.

The native integration of the SolarWinds Service Desk and Dameware Remote Everywhere enables you to streamline your support and services while accelerating resolution times and improving the customer experience—no matter where you and your teams are. SolarWinds Service Desk is a cloud-based IT service management (ITSM) solution, empowering IT teams provide exceptional service delivery, including incident and asset management, while helping improve employee service experiences. Whether you have a small IT operation with basic IT ticketing needs or a large enterprise with a complex IT infrastructure and mature processes, SolarWinds Service Desk is designed to meet your current needs with the flexibility to scale and support your future business requirements.

The Dameware brand has been a trusted name in remote support software for over a decade. SolarWinds Dameware Remote Everywhere (DRE) is a cloud-based remote support solution. DRE allows IT professionals to quickly connect to and provide remote support to end users and solve endpoint issues, from anywhere with an internet connection. DRE is designed to provide secure, safe connections without requiring agents.