Learn to build effective no-code and low-code automation to rejuvenate ITSM practices like incidents, services, problems, changes, releases and more. Automate various service desk operations like classifying tickets, looping in technicians, streamlining communication, setting service level targets, systematizing ticket governance, performing custom actions and more.

Further, we'll explore Zia, Zoho's AI-based assistant's capabilities to enhance service desk productivity.

For more information on ServiceDesk Plus, visit http://bit.ly/about-servicedesk-plus

Useful resources

Looking to future-proof your IT service desk? Download our free e-book - https://mnge.it/HjY
A comprehensive guide to no-code ITSM - https://mnge.it/Zge
A comprehensive guide on IT ticketing systems - https://mnge.it/PAc
How AI will redefine the way IT service desks work - https://mnge.it/DBb
The impact of machine learning on ITSM - https://mnge.it/jUb
5 key benefits of implementing an agile approach - https://mnge.it/JFF
6 AI-based use cases for your service desk - https://mnge.it/5D7
5 ITSM automation use cases with Machine Learning - https://mnge.it/uX4

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